Licenses

Legal Disclosures and Licenses

Ruoff Mortgage is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate on the basis of race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract), because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.

Ruoff Mortgage Company, Inc. (NMLS #141868) is an Indiana corporation located at 1670 Magnavox Way, Fort Wayne, IN 46804, that is licensed by the Indiana Department of Financial Institutions (DFI) and operates with the following state specific licenses:

• Alabama License #22445 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  State Banking Department of Alabama
  Bureau of Loans , P.O. Box 4600
  Montgomery, AL 36103-4600
  Telephone: 334-242-3452
  http://www.banking.alabama.gov/
  http://www.banking.alabama.gov/complaint.aspx
  http://www.banking.alabama.gov/bol_admin_action.aspx
  Jeremy Windham - Mortgage Licensing Coordinator
  jeremy.windham@banking.alabama.gov
  334-242-3452
  Diana Anderson - Banking Application Specialist
  diana.anderson@banking.alabama.gov
  334-242-3452
• Arizona License #0944777 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Arizona Department of Financial Institutions
  100 N. 15th Avenue , Suite 261
  Phoenix, AZ 85007
  Telephone: 602-771-2800
  https://difi.az.gov/
  https://difi.az.gov/complaint
  https://difi.az.gov/enforcement-actions
  Licensing
  felicensing@difi.az.gov
  602-771-2800
  Exams/compliance
  financial@difi.az.gov
  602-771-2800
• Arkansas License #112626 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Arkansas Securities Department
  1 Commerce Way , Suite 402
  Little Rock, AR 72202
  Telephone: 501-324-9260
  http://www.securities.arkansas.gov/
  http://www.securities.arkansas.gov/!userfiles/COMPLAINT%20FORM%20current.pdf
  http://www.securities.arkansas.gov/legal/orders/
  Jay Drake - Mortgage & Money Service Businesses
  jay.drake@arkansas.gov
  501-324-8688
  Karyn Tierney - Mortgage & Money Service Businesses
  karyn.tierney@arkansas.gov
  501-324-8671
• California License #60DBO-74931 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Department of Financial Protection and Innovation (DFPI)
  2101 Arena Blvd
  Sacramento, CA 95834
  Telephone: 866-275-2677 , 866-ASK-CORP
  https://dfpi.ca.gov/
  https://dfpi.ca.gov/file-a-complaint/
  https://dfpi.ca.gov/actions-orders-and-administrative-hearing-decisions/
  Company/Branch Licensing
  866-275-2677 , 866-ASK-CORP
  Mortgage Loan Originator (MLO) Licensing
  MLO.Licensing@dfpi.ca.gov
  213-576-7565
• Colorado License #141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Colorado Department of Regulatory Agencies - Department of Real Estate
  1560 Broadway , Suite 925
  Denver, CO 80202
  Telephone: 303-894-2166
  http://www.dora.state.co.us/real-estate/
  http://www.dora.state.co.us/dora_pages/Complaint.htm
  http://www.dora.state.co.us/real-estate/
  Shirley Martinez
  shirleyd.martinez@state.co.us
  303-894-2166
  Vivian Grossman
  Vivian.grossman@state.co.us
  303-894-2668
• Connecticut License #ML-141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Connecticut Department of Banking
  Consumer Credit Division , 260 Constitution Plaza
  Hartford, CT 06103-1800
  http://www.ct.gov/dob/site/default.asp
  http://www.ct.gov/dob/cwp/view.asp?a=2235&q=589270
  http://www.ct.gov/dob/site/default.asp
  Richard Cortes
  richard.cortes@ct.gov
  860-240-8138
  Beata Zuber
  Beata.Zuber@ct.gov
  860-240-8278
• Delaware License #024827 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Delaware Office of the State Bank Commissioner
  1110 Forrest Avenue
  Dover, DE 19904
  Telephone: 302-739-4235
  http://banking.delaware.gov/
  https://banking.delaware.gov/consumer-complaints/
  http://banking.delaware.gov/
  Bonnie Wright
  Bonnie.Wright@Delaware.gov
  
  Corinne Warren
  Corinne.warren@delaware.gov
  
  Lisa Collision
  Lisa.collision@delaware.gov
  
• District of Columbia License #MLB141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  District of Columbia Department of Insurance, Securities and Banking Bureau
  1050 First Street NE , Suite 801
  Washington, DC 20002
  Telephone: 202-727-8000
  http://disb.dc.gov
  http://disb.dc.gov/service/file-complaint-or-report-fraud
  https://disb.dc.gov/page/administrative-hearings-and-actions
  Monique Kerr - Licensing Manager
  Monique.Kerr@dc.gov
  202-442-7841
  Randal Turner - Supervisory Examiner (Non-Depository)
  Randal.Turner@dc.gov
  202-442-7824
  Trey Irwin - Supervisory Examiner (Depository)
  Trey.Irwin@dc.gov
  202-442-7850
• Florida License #MLD1182 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Bureau of Registration
  200 East Gaines Street
  Tallahassee, FL 32399-0376
  Telephone: 850-410-9895
  https://www.flofr.gov
  https://www.flofr.gov
  https://www.flofr.gov
  Bureau of Registration
  ofr@flofr.gov
  850-410-9895
• Georgia License Residential Mortgage License #55205 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage 1670 Magnavox Way, Fort Wayne, IN 46804.
  Regulators and Disclosures

  • Regulator:
  Georgia Department of Banking and Finance
  2990 Brandywine Road , Suite 200
  Atlanta, GA 30341-5565
  Telephone: 770-986-1633
  http://dbf.georgia.gov/
  http://dbf.georgia.gov/consumer-resources
  http://dbf.georgia.gov/press-releases
  Mortgage Current Licensees & New Applicants
  dbfmort@dbf.state.ga.us
  770-986-1136
  Money Service Business Current Licensees & New Applicants
  msb@dbf.state.ga.us
  770-986-1136
  Latosha Rose
  lrose@dbf.state.ga.us
  
  Dominique Williams
  dwilliams@dbf.state.ga.us
  
• Idaho License #MBL-9336 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Idaho Department of Finance
  Consumer Finance Bureau/Securities Bureau , 800 Park Blvd Ste 200
  Boise, ID 83712
  Telephone: 208-332-8000
  http://dbf.georgia.gov/
  http://dbf.georgia.gov/consumer-resources
  http://dbf.georgia.gov/press-releases
  MLO Licensing
  mlo@finance.idaho.gov
  
  Mortgage Companies
  mortgage@finance.idaho.gov
  
  Carey Phillips - MLO Licensing
  carey.phillips@finance.idaho.gov
  208-332-8087
  Bennie Bourn - Mortgage Licensing and Examination
  Bennie.Bourn@finance.idaho.gov
  208-332-8088
  Dan Kline - Mortgage Licensing/Examination Supervisor
  Daniel.Kline@Finance.idaho.gov
  208-332-8063
  Mike Li - Mortgage, Company Licensing
  mike.li@finance.idaho.gov
  208-332-8070
  Mailing Address: Consumer Finance Bureau/Securities Bureau PO Box 83720 Boise, ID 83720-0031
• Illinois License #MB.6760734 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Illinois Department of Financial and Professional Regulation
  Division of Banking , 555 West Monroe Street, 5th Floor
  Chicago, IL 60661
  Telephone: 1-888-473-4858
  http://www.idfpr.illinois.gov/
  http://www.idfpr.com/Admin/Complaints.asp
  https://idfpr.com/Banks/agency/discipline.asp
  Mortgage Companies
  FPR.MortgageLicensing@Illinois.gov
  1-844-768-1713
  Brett Dey
  Brett.Dey@illinois.gov
  312-793-4184
  Kyle Krapf
  kyle.krapf@illinois.gov
  312-793-4187
  Individuals (MLOs)
  FPR.LoanOriginator@Illinois.gov
  1-844-768-1713
  John Johnson
  John.johnson2@illinois.gov
  312-793-7207
• Indiana License #10994 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Indiana Department of Financial Institutions
  Consumer Credit Division , 30 South Meridian Street, Suite 300
  Indianapolis, IN 46204
  Telephone: 317-232-3955
  http://www.in.gov/dfi/
  http://www.in.gov/dfi/files/DFI_complaint.pdf
  http://www.in.gov/dfi/
  Angi Bailey - Licensing Staff
  dfilicensing@dfi.in.gov
  317-453-2566
  Miranda Bray - Licensing Staff
  dfilicensing@dfi.in.gov
  317-453-2566
  Tabitha Butts - Licensing Staff
  dfilicensing@dfi.in.gov
  317-453-2566
  Nancy Degott - Licensing Staff
  dfilicensing@dfi.in.gov
  317-453-2566
• Iowa License #2017-0105 #2017-0158 #2019-0131 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Iowa Division of Banking
  200 E. Grand Avenue, Suite 300
  Des Moines, IA 50309-1827
  Telephone: 515-281-4014
  http://www.idob.state.ia.us/
  http://www.idob.state.ia.us/bank/docs/comscomp.aspx
  http://www.idob.state.ia.us/
  Craig Christensen
  craig.christensen@idob.state.ia.us
  515-281-4014
  Joe Gordon
  joseph.gordon@idob.state.ia.us
  515-281-4014
  Randy Johnson
  randy.johnson@idob.state.ia.us
  515-281-5641
• Kansas License #MC.0025473 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Kansas Office of the State Bank Commissioner
  700 SW Jackson St, Suite 300
  Topeka, KS 66603-3796
  Telephone: 785-296-2266
  http://www.osbckansas.org/
  https://www.osbckansas.org/consumers/file-a-complaint/
  http://www.osbckansas.org/
  Emily Simmonds
  Emily.Simmonds@osbckansas.org
  785-296-1385
  Julie Moss
  Julie.moss@osbckansas.org
  785-380-8528
  Pam Diel
  Pam.Diel@osbckansas.org
  785-296-1378
• Kentucky License #MC322210 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Kentucky Department of Financial Institutions
  500 Mero Street, 2SW19
  Frankfort, KY 40601
  Telephone: 800-223-2579
  http://kfi.ky.gov/
  http://kfi.ky.gov/newstatic_Info.aspx?static_ID=347
  http://kfi.ky.gov/new_bulletin.aspx?bullid=4
  Emily Clifford - Mortgage Brokers and Companies
  Emily.Clifford@ky.gov
  502-782-9020
  Kayla Prather - Individual MLOs and Processors
  Kayla.Prather@ky.gov
  502-782-2184
• Louisiana License #141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Louisiana Office of Financial Institutions Non-Depository Division
  Residential Mortgage Lending , PO Box 94095
  Baton Rouge, LA 70804-9095
  Telephone: 225-925-4660
  http://www.ofi.state.la.us/
  http://www.ofi.state.la.us/
  http://www.ofi.state.la.us/
  Donlyn Polito
  dpolito@ofi.la.gov
  225-925-3828
• Maine License #141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Maine Bureau of Consumer Credit Protection
  Bureau of Consumer Credit Protection , 35 State House Station
  Augusta, ME 04333
  Telephone: 207-624-8527
  http://www.maine.gov/pfr/consumercredit/index.shtml
  http://www.maine.gov/pfr/consumercredit/complaint.htm
  http://www.maine.gov/pfr/consumercredit/index.shtml
  Kristine Fournier
  kristine.m.fournier@maine.gov
  207-624-8527
• Maryland License #141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Maryland Office of the Commissioner of Financial Regulation
  1100 N. Eutaw Street , Suite 611
  Baltimore, MD 21201
  Telephone: 410-230-6100 , 888-784-0136
  http://www.dllr.state.md.us/finance/
  http://www.dllr.state.md.us/finance/consumers/comphow.shtml
  http://www.dllr.state.md.us/finance/consumers/enforcement.shtml
  Licensing Unit
  410-230-6155
• Massachusetts License #ML141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Massachusetts Division of Banks
  Non-Depository Institution Supervision Unit , 1000 Washington Street, 10th Floor
  Boston, MA 02118-2218
  Telephone: 617-956-1500 ext 61480 Mortgage Unit , 617-956-1500 ext 61479 MSB Unit
  http://www.mass.gov/ocabr/government/oca-agencies/dob-lp/
  http://www.mass.gov/ocabr/government/oca-agencies/dob-lp/file-a-complaint.html
  http://www.mass.gov/ocabr/bankihttps://www.mass.gov/info-details/enforcement-actions-issued-by-the-division-of-banksng-and-finance/laws-and-regulations/enforcement-actions/
  Aimee Desai - Consumer Finance, Debt, Money Service Business, Mortgage
  aimee.desai@mass.gov
  617-956-1564
  Christopher Dupont
  Christopher.dupont@mass.gov
  617-956-1500 ext 61574
  Corey Burrows - Consumer Finance, Debt, Money Service Business, Mortgage
  corey.burrows@mass.gov
  617-956-1561
  Harry Burgess - Mortgage
  harry.burgess@mass.gov
  617-956-1553
  Marisol Monzon - Consumer Finance, Debt, Money Service Business, Mortgage
  marisol.monzon@mass.gov
  617-956-1565
  Nicole Bullock - Consumer Finance, Debt, Money Service Business, Mortgage
  nicole.bullock@mass.gov
  617-956-1500 ext 61556
  Wesley Ho - Consumer Finance, Debt, Money Service Business, Mortgage
  wesley.ho@mass.gov
  617-956-1562
• Michigan License #FL0017496 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Michigan Department of Insurance and Financial Services
  Consumer Finance Section , PO Box 30220
  Lansing, MI 48909-7720
  Telephone: 877-999-6442
  http://www.michigan.gov/difs
  http://www.michigan.gov/difs/0,5269,7-303-12902_12907---,00.html
  http://www.michigan.gov/difs/0,5269,7-303-20594---,00.html
  General Questions
  difs-fin-info@michigan.gov
  877-999-6442
  Melissa Brown - Company names beginning with the letters A - L or a #
  brownm7@michigan.gov
  
  Brandye Sedelmaier - Company names beginning with the letters M - Z
  sedelmaierb@michigan.gov
  
  Kyle Dornberg - MLO last names beginning with the letters A - K
  dornbergk@michigan.gov
  
  Jason Wohlfert - MLO last names beginning with the letters L - Z
  wohlfertj2@michigan.gov
  
• Minnesota License #MN-MO-141868 #MN-MO-141868.1 #MN-MO-141868.2 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Minnesota Department of Commerce
  85 7th Place East , Suite 500
  St. Paul, MN 55101
  Telephone: 651-539-1600
  http://mn.gov/commerce/
  http://mn.gov/commerce/consumers/Tools/Complaints.jsp
  http://mn.gov/commerce/consumers/Tools/Find-Enforcement-Actions.jsp
  Melissa Knoepfler - Mortgage & Money Service Business
  melissa.knoepfler@state.mn.us
  651-539-1722
  Peggy Schons - Mortgage (Individual)
  peggy.schons@state.mn.us
  651-539-1716
• Mississippi License #141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Mississippi Department of Banking and Consumer Finance
  Attn: Nonbank Division , PO Box 12129
  Jackson, MS 39236-2129
  Telephone: 800-844-2499
  https://dbcf.ms.gov/
  https://dbcf.ms.gov/complaint-form/
  https://dbcf.ms.gov/enforcement-actions/
  Chase Winters - Mortgage
  chase.winters@dbcf.ms.gov
  601-321-6901
  Tabitha Martin - Mortgage
  tabitha.martin@dbcf.ms.gov
  601-321-6922
• Missouri License #141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Missouri Division of Finance
  PO Box 716
  Jefferson City, MO 65102
  http://finance.mo.gov/
  http://finance.mo.gov/consumers/
  http://finance.mo.gov/reports/actions.php
  Becky Litfin - Mortgage
  Becky.Litfin@dof.mo.gov
  573-751-4243
  Chelsea Smith - Mortgage
  Chelsea.Smith@dof.mo.gov
  573-751-4243
  Derek Storms - Mortgage
  derek.storms@dof.mo.gov
  573-751-4243
  Jordan Bateman - Mortgage
  jordan.bateman@dof.mo.gov
  573-751-4243
• Montana License #141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Montana Division of Banking and Financial Institutions
  301 S. Park Ave , Suite 316
  Helena, MT 59601
  Telephone: 406-841-2920
  http://banking.mt.gov/Home
  http://banking.mt.gov/Complaints.aspx
  http://banking.mt.gov/Home
  Monica Smillie
  msmillie@mt.gov
  406-841-2945
• Nebraska License #141868 #141868.01 #141868.02 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Nebraska Department of Banking and Finance
  PO Box 95006
  Lincoln, NE 68509
  Telephone: 402-471-2171
  http://www.ndbf.nebraska.gov
  http://ndbf.ne.gov/consumers/complaint.html
  http://www.ndbf.ne.gov/searches/orders.php
  NE Licensing Staff
  dob.mortgage@nebraska.gov
  402-471-2171
  Scott Peter
  scott.peter@nebraska.gov
  402-540-9197
• New Hampshire License #22065-MB dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  New Hampshire Banking Department
  53 Regional Drive
  Concord, NH 03301
  Telephone: 603-271-3561
  http://www.nh.gov/banking/
  http://www.nh.gov/banking/consumer-assistance/complaint.htm
  http://www.nh.gov/banking/orders/enforcement/index.htm
  Nancy Burke
  nburke@banking.state.nh.us
  
  Rebecca Nelson
  Rebecca.l.nelson@banking.nh.gov
  
• New Jersey License #141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  New Jersey Department of Banking and Insurance
  20 West State Street , 8th Floor
  Trenton, NJ 08608
  Telephone: 609-292-7272
  http://www.state.nj.us/dobi/index.html
  http://www.state.nj.us/dobi/consumer.htm
  http://www.state.nj.us/dobi/division_banking/bankdivenforce.html#licensee
  Keena Jones
  keena.jones@dobi.nj.gov
  609-940-7338
  Peter Frank
  peter.frank@dobi.nj.gov
  609-940-7458
  Howard Wegener
  howard.wegener@dobi.nj.gov
  609-940-7460
  dobi.nj.gov
  609-940-7465
• New Mexico License #141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  New Mexico Financial Institutions Division
  2550 Cerrillos Road, 3rd Floor , 2550 Cerrillos Road, 3rd Floor
  Sante Fe, NM 87505
  https://www.rld.nm.gov/financial-institutions/
  https://www.rld.nm.gov/financial-institutions/
  https://www.rld.nm.gov/financial-institutions/
  Christiana Griego - Mortgage Licensing Specialist
  Christiana.Griego1@state.nm.us
  505-476-4819 , 505-476-4819
  David Shelton - Mortgage Industry Manager
  David.Shelton@state.nm.us
  505-690-2620
• North Carolina License #L-175947 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  North Carolina Commissioner of Banks Office
  4309 Mail Service Center
  Raleigh, NC 27699-4309
  Telephone: 919-733-3016
  https://nccob.nc.gov/
  https://nccob.nc.gov/consumer-information/consumer-inquiries-and-complaint-information
  https://nccob.nc.gov/consumer-information/enforcement-actions
  General Questions
  mortgage@nccob.gov
  919-733-3016
  Loan Originators
  mlo@nccob.gov
  919-733-3016
  Lenders, Brokers, and Servicers
  company@nccob.gov
  919-733-3016
  Mortgage Branches
  branch@nccob.gov
  919-733-3016
  Mortgage Origination Support Registrants
  mosr@nccob.gov
  919-733-3016
  Reverse Mortgage Companies
  reverse@nccob.gov
  919-733-3016
  To request exemptions from the N.C. S.A.F.E. Act
  exemptionrequests@nccob.gov
  919-733-3016
• North Dakota License #MB103193 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  North Dakota Department of Financial Institutions - Consumer Division
  1200 Memorial Hwy
  Bismarck, ND 58504
  Telephone: 701-328-9933
  http://www.nd.gov/dfi/
  http://www.nd.gov/eforms/Doc/sfn50702.pdf
  http://www.nd.gov/dfi/
  Chris Ludwig
  cludwig@nd.gov
  701-328-9932
  Brad Fleck
  brfleck@nd.gov
  701-328-9972
• Ohio License #MBMB.850220.000 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Ohio Division of Financial Institutions, Consumer Finance
  Division of Financial Institutions Consumer Finance Licensing Section , 77 South High Street. 21st Floor
  Columbus, OH 43215
  Telephone: 614-728-8400
  http://www.com.ohio.gov/fiin/
  http://www.com.ohio.gov/fiin/default.aspx
  http://www.com.ohio.gov/fiin/enforcement.aspx
  Traci Washington
  webdfi-cf@com.state.oh.us
  614-728-8400
• Oklahoma License #ML011563 #ML011564 #ML012575 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Oklahoma Department of Consumer Credit Licensing
  629 N E. 28th Street
  Oklahoma City, OK 73105
  Telephone: 405-521-3653
  licensing@okdocc.ok.gov
  http://www.ok.gov/okdocc/Complaints/index.html
  http://www.ok.gov/okdocc/Rules_and_Actions/index.html
  Stefanie Ashurst
  sashurst@okdocc.ok.gov
  405-521-3653
  Geromy Briscoe
  gbriscoe@okdocc.ok.gov
  405-521-3653
  Christine Waters
  cwaters@okdocc.ok.gov
  405-521-3653
  Stephanie Younie
  syounie@okdocc.ok.gov
  405-521-3653
• Oregon License Mortgage Lender License #ML-5640 Mortgage Servicer License #141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Oregon Division of Financial Regulation
  350 Winter Street NE, Room 410
  Salem, OR 97301
  Telephone: 503-947-7300
  http://dfr.oregon.gov
  http://dfr.oregon.gov/gethelp/Pages/file-a-complaint.aspx
  http://dfr.oregon.gov/public-resources/Pages/notices-orders.aspx
• Pennsylvania License Mortgage Lender License #60552 Mortgage Servicer License #77033 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Pennsylvania Department of Banking and Securities
  17 North Second Street, Suite 1300
  Harrisburg, PA 17101
  Telephone: 717-787-3717
  http://www.dobs.pa.gov/
  http://www.dobs.pa.gov/Consumers/Pages/File-a-Complaint.aspx#.Vldat9LF-im
  https://www.dobs.pa.gov/For%20Media/Pages/2020-Enforcement-Orders.aspx
  Licensing Office
  ra-asklicensing@pa.gov
  717-787-3717
  Compliance Division
  ra-askcompliance@pa.gov
  717-772-3889
• Rhode Island License #20173522LL dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  State of Rhode Island Department of Business Regulation
  Division of Banking , 1511 Pontiac Avenue, Building 69-2
  Cranston, RI 02920
  Telephone: 401-462-9503
  http://www.dbr.ri.gov/
  http://www.dbr.ri.gov/complaints/
  http://www.dbr.ri.gov/decisions/decisions_banking.php
  Christina Styron - Mortgage and Money Service Business
  christina.styron@dbr.ri.gov
  401-462-9662
  Rebecca Gard - Mortgage and Money Service Business
  rebecca.gard@dbr.ri.gov
  401-462-9576
  Thomas McArdle - Mortgage and Money Service Business
  Thomas.mcardle@dbr.ri.gov
  401-462-9603
  Vanessa Irving - Mortgage and Money Service Business
  Vanessa.irving@dbr.ri.gov
  401-462-9608
• South Carolina License #MLS - 141868 #MLS - 141868 OTN #2 #MLS - 141868 OTN #3 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  South Carolina Consumer Finance Division of the Board of Financial Institutions
  1205 Pendleton Street , Suite 306
  Columbia, SC 29201-3756
  Telephone: 803-734-2020
  http://consumerfinance.sc.gov/
  http://www.consumer.sc.gov/consumer/ComplaintInstructions/Pages/default.aspx
  http://consumerfinance.sc.gov/
• South Dakota License #141868.ML dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  South Dakota Division of Banking
  1601 N Harrison Avenue , Suite 1
  Pierre, SD 57501-4590
  Telephone: 605-773-3421
  http://banking.sd.gov
  http://dlr.sd.gov/banking/consumers/consumer_complaint_filing.aspx
  http://banking.sd.gov
  Jean Blow - Mortgage and Money Service Business
  jean.blow@state.sd.us
  605-773-3422
  Lorna Webb - Mortgage and Money Service Business
  lorna.webb@state.sd.us
  605-773-3422
  Mike Dummer - Mortgage and Money Service Business
  michael.dummer@state.sd.us
  605-773-3421
  Monica Marotz - Mortgage and Money Service Business
  monica.marotz@state.sd.us
  605-773-3421
  Paul Giovanetti - Mortgage and Money Service Business
  paulm.giovanetti@state.sd.us
  605-773-3008
• Tennessee License #134514 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Tennessee Department of Financial Institutions
  312 Rosa L. Parks Ave , 26th Floor
  Nashville, TN 37243
  http://www.tennessee.gov/tdfi/
  http://first.tn.gov/Complaints/UI/
  http://www.tn.gov/tdfi/enforcement-actions.html
  Jack Lay - Chief Administrator
  Jack.Lay@tn.gov
  865-765-6277
  Christy Beadle-Adams - Mortgage Loan Originators
  Christy.Beadle.Adams@tn.gov
  615-917-0034
• Texas License #141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Texas Department of Savings and Mortgage Lending
  2601 North Lamar , Suite 201
  Austin, TX 78705
  Telephone: 877-276-5550 , 512-475-1350
  http://www.sml.texas.gov/
  http://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html
  http://www.sml.texas.gov/
  Division of Licensing
  nmls@sml.texas.gov
  512-475-1350
  CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIALMORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.
• Utah License #13071662 #13071741 #13071680 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Utah Division of Real Estate
  160 East 300 South , Second Floor
  Salt Lake City, UT 84111
  http://realestate.utah.gov/
  http://realestate.utah.gov/complaints.html
  http://realestate.utah.gov/actions.html
  Lark Martinez
  llmartinez@utah.gov
  801-530-6297
  Michael Page
  mikepage@utah.gov
  801-530-6741
• Vermont License #7123 #7124 #7427 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Vermont Department of Financial Regulation
  Banking Division , 89 Main Street
  Montpelier, VT 05620-3101
  http://www.dfr.vermont.gov/
  https://dfr.vermont.gov/consumers/file-complaint/banking
  http://www.dfr.vermont.gov/view/regbul?tid=2&field_rb_type_value=Order&=Apply
• Virginia License #MC-6790 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Virginia Bureau of Financial Institutions
  PO Box 640
  Richmond, VA 23218-0640
  Telephone: 804-371-9657
  http://www.scc.virginia.gov/bfi/index.aspx
  http://www.scc.virginia.gov/bfi/complain.aspx
  http://docket.scc.virginia.gov/vaprod/main.asp
  Checking status of license or general questions
  804-371-0484
  Compliance Questions
  804-371-9701
• Washington License #CL-141868 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Washington Department of Financial Institutions Division of Consumer Services
  PO Box 41200
  Olympia, WA 98504-1200
  Telephone: 360-902-8703 options 2, 3, 1
  http://www.dfi.wa.gov/
  http://www.dfi.wa.gov/cs/complaint.htm
  http://www.dfi.wa.gov/cs/adminactions.htm
  Physical address: 150 Israel Rd SW Tumwater, WA 98501
• West Virginia License #ML-35908 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  West Virginia Division of Financial Institutions
  900 Pennsylvania Avenue , Suite 306
  Charleston, WV 25302-3542
  Telephone: 304-558-2294
  http://www.dfi.wv.gov/Pages/default.aspx
  http://www.dfi.wv.gov/consumers/complaints/Pages/default.aspx
  http://www.dfi.wv.gov/Pages/default.aspx
  Rob Young
  ryoung@wvdob.org
  
  Stacy Wagner
  swagner@wvdob.org
  
  Tracy M. Hudson
  thudson@wvdob.org
  
  Terri Shock
  tshock@wvdob.org
  304-558-2294
• Wisconsin License #141868BA dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  State of Wisconsin Department of Financial Institutions
  4822 Madison Yards Way, North Tower , P.O. Box 7876
  Madison, WI 53707-7876
  Telephone: 608-261-7578
  http://www.wdfi.org/fi/mortbank/
  http://www.wdfi.org/fi/mortbank/complaints.htm
  http://www.wdfi.org/newsroom/admin_orders/mb_default.htm
  Alexandra Wessel - Mortgage
  Alexandra.Wessel@wisconsin.gov
  
  Sarah Driscoll - Mortgage
  sarah.driscoll@wisconsin.gov
  
  Jessica Ewig - Consumer Finance
  Jessica.Ewig@dfi.wisconsin.gov
  
  Janell Fibikar - Consumer Finance
  Janell.Fibikar@dfi.wisconsin.gov
  
• Wyoming License #3083 dba Ruoff Mortgage Company, Inc. dba Ruoff Mortgage. dba Ruoff Home Mortgage.
  Regulators and Disclosures

  • Regulator:
  Wyoming Division of Banking
  2300 Capitol Ave , Hathaway Building, 2nd Floor
  Cheyenne, WY 82002
  Telephone: 307-777-7797
  http://wyomingbankingdivision.wyo.gov
  http://wyomingbankingdivision.wyo.gov/how-to-file-a-complaint
  http://wyomingbankingdivision.wyo.gov
  Christina Straw - Mortgage
  Christina.Straw@wyo.gov
  307-777-6483

Ruoff Mortgage Company, Inc. is not currently licensed to lend in the following states: Alaska, Hawaii, Nevada, and New York. Applications for properties in these states will not currently be accepted.

This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and pricing are subject to change at any time and without notice. Loan inquiries and applications in states where a Loan Officer is not licensed will be referred to a Loan Officer who is licensed in the property state.

For additional NMLS information, please visit: www.nmlsconsumeraccess.org.