I will work hard to help you achieve your homeownership goals.
97.23%Customer Satisfaction Rating
Hi, I'm
Shannon!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
97.23%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Shannon and her team went above & beyond for us from the beginning. She was available anytime, day or night, and even reached out to the listing agent of the house we bought, to let him know we were good buyers. The team was extremely communicative and, thanks to them, we were able to go from contract to close in 19 days! That's incredible, especially with the way the market is these days. We have worked with many lenders over the years and Shannon & her Ruoff team have been the best, by far!
Ashley M,
happy
client
Shannon explains things in clear, concise terms and makes sure that you know what your options are. I am a realtor and have sent buyers to her in the past, so it was nice to be the client this time and benefit from her exceptional service.
Ivan N,
happy
agent
Shannon was able to get us to closing AFTER a contract was signed with another lender's guaranteed closing date. I was very nervous that we wouldn't make but her and her team pulled it off. VERY impressed.
Christine S,
happy
client
Shannon was very professional and was a joy to work with. Our closing went flawlessly. Going to recommend her to friends and family in the area.
Mark W G,
happy
client
Everything went better than expected!
We're extremely pleased with the outcome.
Kenneth W C,
happy
client
We were turned away from another lender but Shannon and her team found a way to get us approved. She is diligent and VERY good at what she does. Thanks Shannon!
Lucas G,
happy
client
Shannon and her team were very responsive and promptly responded to all of my emails. They provided me with sufficient information and expectations for each step throughout the process.
Courtney D,
happy
client
Shannon was amazing. Took care of all our needs and prompt when answering questions. Would definitely use again, and highly recommend.
Jeremy M T,
happy
client
Shannon was excellent to work with! Professional and personable! She helped make the whole process easy and quick!
Customer Satisfaction Score according to Customerville.
15
Days or less average
clear-to-close.
39
Years of helping
homeowners like you.
7
Milestones updating you throughout the process.
10
Minutes at the closing
table on average.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.
