I will work hard to help you achieve your homeownership goals.
98.71%Customer Satisfaction Rating
Hi, I'm
Patty!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.71%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Patty has closed multiple loans for us throughout the years. She’s closed loans for our children are friends and family members. She is always exceeding expectations and does an incredible job. I would not consider closing a loan with anyone other than her. She is truly amazing at her job. Her knowledge of the process and ability to get things done it’s remarkable. I can’t say enough good things. We have never had a bad experience nor has anyone that I have referred to her. Thanks for all your team does.
Darrell E F.
Louisville, KY, February 13th, 2024 11:09 AM
Review 2
5.0
Our loan officer, Patty Ross, was extremely knowledgeable and helpful throughout the whole process. She was always available to answer questions and explained every part of the details involving the loan. We would highly recommend her to anyone we know that are looking for a loan officer and mortgage company! Such a great asset to the Ruoff mortgage team!!
Tambra L F.
Louisville, KY, February 12th, 2024 07:27 PM
Review 3
5.0
Patty Ross is exceptional and extremely knowledgable . We trust her 100% . She explains in detail the different angles of our transaction and puts the information in terms that we can understand. She will always have our business !
Lisa M N.
FLOYDS KNOBS, IN, November 11th, 2024 06:39 PM
Review 4
5.0
Patty made sure to keep us informed every step of the way and made the entire process as stress free as possible. She answered all of our questions efficiently and timely. We appreciate all of her assistance with helping us get our home!
Anna Marie M.
Shepherdsville, KY, October 13th, 2024 10:57 PM
Review 5
5.0
Patty was crucial to my home purchasing experience and if I ever purchase another home, I won’t do it without her. Patty is extremely knowledgeable and was unbelievably helpful throughout the entire process. I can’t recommend Patty enough.
David Kyle M.
Shepherdsville, KY, October 8th, 2024 11:41 PM
Review 6
5.0
Great communication!
Shelley C T.
Louisville, KY, September 9th, 2024 12:14 PM
Review 7
5.0
Patty was excellent to work with and I highly recommend her.
Alison Cleveland C.
Louisville, KY, July 9th, 2024 07:58 AM
Review 8
5.0
This was my first home purchase. Patty made me feel comfortable and confident every step of the way. She communicates thoroughly and effectively which makes a first-time homebuyer at ease during one of the biggest purchases of his/her life. I have already recommended her to my family member/friends who are interested in purchasing a home soon.
Kristen M S.
LOUISVILLE, KY, May 13th, 2024 01:21 PM
Review 9
5.0
Patty Ross made my experience as stress free as possible. She was very communicative and available any time i had questions or concerns. Always upbeat. She was also very honest when i had hard questions and was able to guide me to make the best decisions for me during the process. Highly recommend Patty for anyone wanting to purchase a home.
Mary Lisa B.
Louisville, KY, April 21st, 2024 10:19 AM
Review 10
5.0
Patty was extremely knowledgeable and communicative with me from start to finish on this process. I never felt like I was hung out to dry and she was always a text or phone call away to answer any of my questions. Buying a home is stressful but having the right loan officer makes all the difference in navigating the many hurdles and pitfalls of financing and underwriting. Patty was proactive in foreseeing any issues that might arise and having solutions in place if and when the problems could occur. I definitely recommend Patty, and by extension Ruoff, to anyone out there looking to finance their first home.
Carter A S.
Louisville, KY, March 8th, 2024 08:25 PM
Review 11
5.0
Thank you, Patty!
Andrew P S.
Louisville, KY, March 3rd, 2024 08:21 AM
Review 12
5.0
Kept in touch with each step in the process. Thanks
Marlene Murphy B.
February 2nd, 2024 12:59 PM
Review 13
5.0
The person that we bought from could have been more accommodating, but that was the problem of her realtor. Patty and our realtor, Angie Maloney, were great. Thank you Patty.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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