High Contrast:
Get Started
Picture of Melissa Hahn
Picture of Melissa Hahn

Hi, I'm Melissa!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.93% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Melissa!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.93% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
Get Started

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Melissa was amazing. She was so helpful and explained everything and made this process easy.

    Helena A M.

    Parma, OH, October 5th, 2024 03:15 PM

  • Review 2

    Source of Rating Icon

    Melissa was very patient and accommodating with our drawn out situation. (Waiting for a developer to buy our house) she was great.

    Beth A H.

    Brunswick, OH, September 22nd, 2024 08:29 PM

  • Review 3

    Source of Rating Icon

    We were very lucky to have Melissa handling our situation as out situation kept changing and dates kept moving. She was always there for us and handled everything perfectly.

    Robert R H.

    Brunswick, OH, September 22nd, 2024 08:27 PM

  • Review 4

    Source of Rating Icon

    excelente muy profesional y agradable

    Nybia E. C.

    Lorain, OH, July 29th, 2024 11:08 AM

  • Review 5

    Source of Rating Icon

    Melissa is the best on her job she do everything to keep us un spot with everything ,super friendly and awesome to work with

    Victor R. S.

    Lorain, OH, July 26th, 2024 11:05 AM

  • Review 6

    Source of Rating Icon

    Melissa was like an best friend walking me through the whole process. I'm a first time home buyer and she explained everything as it was happening and advised me of what to expect next in the process. She was very attentive to all of my questions and concerns. I will recommend her to anyone that wants to buy a house. She was rooting for me before I ever was! Just all around amazing!

    Lester S P.

    Vermilion, OH, February 1st, 2024 11:43 AM

  • Review 7

    Source of Rating Icon

    Heather made a really fast closing happen fast and seamlessly.

    Shannon E C.

    Lagrange, OH, December 21st, 2023 12:41 PM

  • Review 8

    Source of Rating Icon

    Everything is tailored to the understanding of the buyer not having a lot of mental bandwidth to become a home buying expert. Melissa was the expert and her character made us feel comfortable trusting her advice.

    Adam J P.

    Vermilion, OH, October 10th, 2023 12:23 PM

  • Review 9

    Source of Rating Icon

    How friendly and personable she was throughout the whole experience.

    Matthew B W.

    Cleveland, OH, October 5th, 2023 01:59 PM

  • Review 10

    Source of Rating Icon

    I’m still in shock on how well the experience was as well as the communication. I’m so grateful to you Melissa Hahn and Ruoff for helping me meet my goal in remodeling my home. Thank you again

    Edward A.

    Lorain, OH, August 10th, 2023 05:57 PM

  • Review 11

    Source of Rating Icon

    I really appreciated Melissa's knowledge and the way she explained everything from our first interaction and all the way through closing. Having never bought a home before and not knowing anything about the process or terminology, I felt very comfortable and confident with Melissa. She worked closely with our realtor and made sure we were always “in the loop” along the way.

    Christine W.

    January 16th, 2023 08:19 AM

  • Review 12

    Source of Rating Icon

    She did an amazing job keeping up to date on everything and she help me a lot throughout the process. Melissa was very friendly and positive. There’s nothing I would’ve changed she made it very easy on me and walked me through it the whole time.

    Scott M S.

    Elyria, OH, July 10th, 2023 01:19 PM

  • Review 13

    Source of Rating Icon

    Listen for my needs and surrounded me around-the-clock c

    Charles Sylvester T.

    CLEVELAND, OH, July 4th, 2023 01:44 AM

See More

Why should you choose Ruoff?

65

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

Stay connected.

I would love to hear from you!

Call me at 440.258.2382 or message me below!

Download our !