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Picture of Mark Birtles
Picture of Mark Birtles

Hi, I'm Mark!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.70% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Mark!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.70% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Mr. Birtles was stellar in handling our loan.

    Vincent J B.

    Louisville, KY, June 7th, 2024 05:54 AM

  • Review 2

    Source of Rating Icon

    Communication was great - always made sure I understood everything!

    Hannah B.

    Louisville, KY, September 4th, 2023 01:35 PM

  • Review 3

    Source of Rating Icon

    Mark , did a great job and would highly recommend him .

    Thomas E M.

    Louisville, KY, July 30th, 2023 10:59 PM

  • Review 4

    Source of Rating Icon

    Mark Birtles and Jessica made the whole process very easy and did not miss a beat all the way through. I will happily give referrals every chance I get.

    Dan S.

    April 7th, 2023 05:58 AM

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Why should you choose Ruoff?

65

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 502.314.3553 or message me below!

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