I will work hard to help you achieve your homeownership goals.
98.19%Customer Satisfaction Rating
Hi, I'm
Kim!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.19%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Very clear communication and amazing education about the loan process
Samantha S W.
Jackson, MI, August 18th, 2023 12:07 PM
Review 2
5.0
Nothing everything went perfectly
Deborah K K.
Jackson, MI, November 10th, 2023 11:03 AM
Review 3
4.87
Kim was always available to answer any of my questions. Kim also kept me informed through the whole process of the steps my loan was in.
Jessica R O.
Westland, MI, November 10th, 2023 11:26 AM
Review 4
5.0
Made me feel heard as well as secure with our purchase of our home
Carlie M B.
Rives Junction, MI, December 21st, 2024 11:02 AM
Review 5
5.0
Kim is beyond amazing when it came to purchasing a home. I 100% felt lije like she treated me like family. Kim made the whole experience smooth and easy. Kim was an absolute all star, I will forever be grateful to her for her help, her patience, and her dedication to get me a forever home for myself and my family
Chad J P.
Jackson, MI, December 17th, 2024 04:52 PM
Review 6
5.0
Kim made our refi experience effortless and fast. She demonstratesexcellence in her work as a loan officer.
Ashley F.
Hanover, MI, November 25th, 2024 12:14 PM
Review 7
5.0
Kim was very hands on. I could contact her to ask questions, anytime. She was patient and made sure I understood the process.
Sharmaine M B.
Jackson, MI, November 25th, 2024 11:52 AM
Review 8
5.0
Kim was amazing. Ian Stewart higy recommended her and I'm glad we listened! Kim went above and beyond with her job. She always communicated even on holidays/ weekends and we were never confused or surprised during the process. We were more than pleased with everything. We will always recommend Kim to anyone going through buying a home.
MaKayla L.
Jackson, MI, November 24th, 2024 08:48 PM
Review 9
5.0
Very good at what you do
Ronnie M.
Jackson, MI, November 18th, 2024 08:41 PM
Review 10
5.0
Kim was an absolute life saver, multiple times, during our process. I would wholeheartedly recommend her to anyone I know. She was extremely detail oriented, always very kind and helpful every step of the way,
going above and beyond!
Samantha S.
Jackson, MI, November 11th, 2024 01:47 PM
Review 11
5.0
Kim was fantastic and would have never closed when we did without her help
Patrick S.
Jackson, MI, November 11th, 2024 11:04 AM
Review 12
5.0
Kim did an awesome
Joseph C.
JACKSON, MI, November 2nd, 2024 01:06 PM
Review 13
5.0
Kim stayed in constant contact and very knowledgeabl. Love her!!
Loretta M.
BROOKLYN, MI, November 2nd, 2024 04:08 PM
Review 14
5.0
Kim was a wonder and a huge help. I could never have done this without her. 😊 she has been terrific and helped make this happen.
Sanova K.
Jackson, MI, October 25th, 2024 04:52 PM
Review 15
5.0
From start to finish Mrs. Connors made me feel at ease and kept me up to date on everything. If I had a question she answered quickly and was very informative. I told everyone that would listen to me how wonderful she was to work with and if they ever needed a loan officer they should definitely consider her. With her help walking me through the process from start to finish no matter the hour of the day I was able to accomplish my goal of homeownership. I felt like she truly cared about her job, the service she was providing and me as the customer. I would not hesitate to conduct business with her again!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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