I will work hard to help you achieve your homeownership goals.
95.74%Customer Satisfaction Rating
Hi, I'm
Justin!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
95.74%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
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Hear from people like you*
Review 1
5.0
Justin is the Apex Predator of loan officers…that’s the only way I can describe my experience. He was efficient and quick to respond like the T-Rex when he hears a stampede of Ostriches pounding through the forest. He quickly answered any of my calls and closed on my loan so fast I forgot to pack!! 10/10 would recommend!
Melanie N C.
ODESSA, TX, November 13th, 2023 03:51 PM
Review 2
5.0
Justin made everything so easy. Would recommend him to any friends or family!
Andrew J. G.
Cincinnati, OH, October 2nd, 2024 04:14 PM
Review 3
5.0
Justin was wonderful even when we got stressed. Great guy and great team!
Theresa P.
Cincinnati, OH, September 27th, 2024 11:01 AM
Review 4
5.0
Justin had great communication throughout the entire process.
Arnold Delano M.
Crooksville, OH, September 27th, 2024 11:35 AM
Review 5
5.0
Plenty of communication
Derek A E.
Hamilton, OH, September 16th, 2024 12:21 PM
Review 6
5.0
Justin is amazing. He is a guy that truly knows what he’s doing while also being very easy to talk to, responsive, and efficient. Highly recommend and will be using again and again.
Joseph M C.
Loveland, OH, July 6th, 2024 11:11 AM
Review 7
5.0
Great experience overall
Sarah C C.
Loveland, OH, July 9th, 2024 11:01 AM
Review 8
5.0
Justin was great to work with. He was extremely professional and knowledgeable. Had an amazing experience working with him.
Samya Adeeva I.
Middletown, OH, May 31st, 2024 01:11 AM
Review 9
5.0
Communication
Michael L W.
MASON, OH, March 21st, 2024 12:35 PM
Review 10
5.0
Justin was on top of the process and was very quick to respond to any question I had. He makes you feel like you are a top priority.
Kristopher A C.
Cincinnati, OH, March 6th, 2024 02:22 PM
Review 11
5.0
I had the pleasure of working with Justin as our loan officer for our family's new condo, and I cannot praise him enough. From start to finish, Justin displayed exceptional professionalism, knowledge, and attention to detail. He guided us through the entire loan process seamlessly, answering every question and addressing any concerns along the way. Justin's expertise and efficiency made the experience stress-free, and he secured us a fantastic interest rate. His friendly demeanor and genuine commitment to helping us achieve our dream home made him a pleasure to work with. I highly recommend Justin to anyone seeking a reliable and trustworthy loan officer.
Michael D W.
Estero, FL, June 7th, 2023 02:49 PM
Review 12
5.0
Justin and Devin were great to work with, told us exactly what we needed and were able to talk with updates at all times. The loan process and getting into our first home was super smooth and easy! We are new homeowners so they answered every single question we had. Thank you Justin!!!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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