I will work hard to help you achieve your homeownership goals.
99.60%Customer Satisfaction Rating
Hi, I'm
Jan!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
99.60%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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your options.
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Hear from people like you
Jan Edwards was super to work with! Very prompt in her responses, and she explained the confusing aspects of home buying so that we could understand. Since we were buying this home without a realtor, Jan was a great liaison between us and the seller's realtor (Sandi Nelson). The use of LoanButler made the process quite simple. E-signing and document uploading was easy.
Karen H,
happy
client
Jan was amazing! She was the real reason we found our forever home. She went above and beyond to ensure we had all the information and that it was accurate. Because of her I felt comfortable purchasing a home.
Candi H,
happy
client
Jan treated me like she had known me forever! I will recommend her to any person I know who is looking to purchase a home! Sorry to say, I never heard of Ruoff until Stephanie Weldy put me in touch with Jan! I would only use Ruoff if I am ever looking to buy a home again! Thank you Jan!
Coleen T,
happy
client
Jan was extremely attentive. I know she works with multiple clients at once but I never felt like I had to wait in line to get answers. I felt like a VIP the whole experience!
Gina C,
happy
client
Jan was great. It was like working with a friend. I would recommend Ruoff for sure, so I can't say anything bad.
Jessica A,
happy
client
Jan was always reaching out with a phone call or text and was available any time I felt the need to reach out and ask for a clarification on something. I couldn't have asked for a better loan officer with which to work.
Jacob B,
happy
client
Jan was always quick to answer emails when she was available. I had a hard time understanding some things and she was able to break it down. Was always smiling, bright and happy, never in a bad mood or rude. When I could not get important information on something for our house, she was quick to check on it and get back to me.
Cassandra C,
happy
client
Jan was super nice to work with and answered all our questions to make the purchase of our dream home possible!!
Kim &Joel P,
happy
client
Jan was excellent. Went above and beyond to make sure we understood everything. She was also a calming reassurance during what can be a very difficult process.
Tony H,
happy
client
We were extremely pleased with Jan’s exceptional service and attention to detail. We could not be happier! Loan Butler was fantastic!
Jeffrey M,
happy
client
My wife and I were first time buyers and Jan walked us threw every step of the way and she did a great job kept us posted on everything from step 1 to the final step. I recommend her to anybody that’s looking for a mortgage loan. Thanks again for everything Jan!
Edgar Zaragoza,
happy
client
We loved that Jan took the time to actually get to know us! She responded quickly to emails and phone calls and even took calls after hours to explain some terms of our loan!
Customer Satisfaction Score according to Customerville.
17
Days or less average
clear-to-close.
39
Years of helping
homeowners like you.
7
Milestones updating you throughout the process.
10
Minutes at the closing
table on average.
Calculate what's best for
you
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works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.
