I will work hard to help you achieve your homeownership goals.
99.52%Customer Satisfaction Rating
Hi, I'm
Gayle!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
99.52%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Gayle was great throughout the entire process ensuring an expedited and simple process while also working through difficulties on my end from being on 3rd shift making it harder to stay in contact consistently as well as issues with my employer payroll system. 10 out of 10 would reccemond Gayle and ruoff to anyone entering the home buying process.
Colton M M.
MARKLE, IN, October 27th, 2024 06:24 PM
Review 2
5.0
My loan officer fought hard to get my loan pushed through. Apparently my old mortgage company reported is lag several times last year.. my loan officer told me what to do to prove that we had not been late in over 2 years
Heathcliff Arthur F.
Fort Wayne, IN, October 20th, 2024 03:06 PM
Review 3
5.0
Gayle herself was the reason for such a easy and good experience
Dillon H.
Ossian, IN, October 10th, 2024 12:40 PM
Review 4
5.0
Great communication. Gayle is outstanding!
Amanda L B.
Decatur, IN, September 21st, 2024 04:20 PM
Review 5
5.0
Great communication, responsiveness and dedication to making the closing happen.
Lisa A R.
Avilla, IN, September 13th, 2024 12:11 PM
Review 6
5.0
Gayle was the best to work with. Her dedication to her customers is unheard of in the day and age. She let me know everything that was going on behind the scene and I really appreciate it
Michael Curtis R.
Avilla, IN, September 9th, 2024 03:01 PM
Review 7
5.0
Buying a house can be very stressful, Gayle put us at ease. Very professional and courteous. Would definitely use Ruoff for any mortgage needs!!!!!
Kent A.
Hoagland, IN, August 19th, 2024 02:12 PM
Review 8
5.0
Gayle is a true professional. She kept us informed every step of the way. Ruoff is very lucky to have Gayle Passovoy part of there team. Thanks Gayle and Ruoff for a very easy experience. We will recommend you.
James A. H.
New Haven, IN, August 19th, 2024 03:38 PM
Review 9
5.0
She is an amazing person that's eager to get you to the closing process. Just always met my needs and did more than what I asked her to do!
Travis K A.
Fort Wayne, IN, August 19th, 2024 11:56 AM
Review 10
5.0
Gayle exceeded my expectations. I have purchased several homes and by far she was the best.
I also loved Loan Butler. It was well organized and easy to use.
Theresa E. H.
New Haven, IN, August 15th, 2024 01:03 PM
Review 11
5.0
Gayle did a wonderful job keeping me informed throughout the loan process.
Marvin T J.
Fort Wayne, IN, June 25th, 2024 11:21 AM
Review 12
5.0
We were moving from another state back to Indiana and our loan officer. Gayle kept us up-to-date on everything that was going on. At one point she did a lot of research to see if there was anyway we could avoid the FHA. I would recommend Gayle to anyone including friends, neighbors and family. Great job! With no surprises.
John L F.
Fort Wayne, IN, June 25th, 2024 11:23 AM
Review 13
5.0
Gayle went above and beyond for us. We had been working with her since the end of December and she was always very communicative and encouraging. Gayle stuck with us until we found the perfect house for us and then she took care of all that was needed!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.