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I will work hard to help you achieve your homeownership goals.
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Where can I start? Flo has worked with me for almost 2 years trying to get me into my new home. She’s nothing short of amazing, the knowledge she has and the skill required to keep all the moving parts of this process accounted for was impressive. Literally any snag you could think of, we encountered, and with every set back she had a solution. The highs and lows of this experience alone were taxing mentally and emotionally, but Flo kept me on track and was supportive. I truly don’t think this would have been possible without her, she’s a rockstar. I would also like to add that whenever I talked to any friends or colleagues about closing or financing, they’re responses were pretty much across the board “they’re gonna miss something with the financing, because my mortgage officer did.” “Don’t expect for it to go smoothly on closing day” “I got screwed over by my lender.” Blah blah blah. I didn’t realize how uncommon my positive experience was, because I knew with certainty Flo wouldn’t miss anything! many many many many many thanks. I’m so thankful that I was referred to Ruoff, I finally have a home to call my own!
Nicholas H B.Cincinnati, OH, August 11th, 2024 11:31 AM
What can I say about Flo that I’m sure hasn’t been said by anyone lucky enough to work with her? I started my mortgage process with xxxxxx Mortgage and had the absolute worst experience in any customer service capacity of my life. Due to them, I lost the house I initially wanted. Then I found Ruoff, and Flo changed everything. She made every single step of the way as simple as humanly possible, taking my nightmare and turning it into a dream come true! I know Ruoff didn’t help me find my new house, but it almost feels like I never would’ve found it without them. My loan officer was extremely knowledgeable, and able to navigate the issues I ran into with xxxxxx easily! I can’t even begin to tell you how much Flo’s inviting demeanor and expertise reduce my stress in arguably the most stressful experience of mine to date. I can’t thank the whole team at Ruoff enough for helping me secure my house and going out of their way to help me every step of the way!
Alex S.New Carlisle, OH, July 2nd, 2024 01:35 PM
I can't say enough great things about how smooth, efficient and enjoyable the loan process was with Florence "Flo" Davis. At every step of the way, Flo kept me informed, answered all my questions, laid out my options clearly, smoothed out any hiccups before they could even potentially become snags, and just generally supported me fully in the process. Her knowledge of every facet of the process was reassuring, and her enthusiasm for my home-buying journey and for her profession came across clearly. I would recommend Flo and Ruoff Mortgage to any friends, co-workers and relatives without hesitation.
Karen E. B.Maineville, OH, January 10th, 2025 12:23 PM
Flo was very personable and on too of things the whole way through
Jason Wayne P.DAYTON, OH, January 6th, 2025 11:07 AM
Both Florence and Devyn were knowledgeable, kind, and willing to help. They made our loan go so smoothly. Florence especially worked with us to make sure we received the most value for our dollars. It was Florence's attentiveness and care that made us choose Ruoff mortgage.
Rebecca D.Beavercreek, OH, December 19th, 2024 11:05 AM
Flo made this an easy process. She made sure everything was completed ahead of time to elevate all the stress and explained everything thoroughly. We could not have donw any of this without her
Mackenzie Marie K.Kettering, OH, December 18th, 2024 01:09 PM
Flo was extremely personable and was always willing to go the extra mile to help my husband and I . She explained everything and answered all of our wuestions
Jayce M J.Kettering, OH, December 18th, 2024 12:09 PM
Florence was just amazing, quick to answer our questions and find answers for us when we needed them.
Reynard C.Cincinnati, OH, November 7th, 2024 12:39 PM
Flo made the experience execellent! She constantly made time anytime to ansewer questions, talk over options, and hear us out! If I could rate a 11/10 I would! I am so blessed to have her as our loan officer. It is like you are talking to a old friend! I would recommend her to ANYONE
itsjcomptonCincinnati, OH, November 6th, 2024 01:31 PM
Flo made the mortgage application process easy and stress-free. What more could you ask for when buying a home?
Lee A W.Liberty Twp, OH, March 28th, 2024 11:03 AM
This is the third time I have worked with Flo and every time she has been an absolute joy to work with. Always friendly and prompt to respond to any questions. She always made sure I knew where things were at and was always willing to work with me to get things buttoned up and taken care of.
Joshua E.Daphne, AL, October 22nd, 2024 03:07 PM
Florence Davis was great. She was always there to help and returned calls any time you needed her. Could not ask for a better experience.
Matthew Y.Tipp City, OH, October 17th, 2024 03:19 PM
Flo was really quick with all responsive and was able to clear up things quickly before they became actual issues.
Thomas W.Reynoldsburg, OH, October 10th, 2024 11:09 AM
Flo was always informative and kept us updated on our status
Steven J V.Dayton, OH, October 14th, 2024 11:26 AM
Florence Davis was the best to work with. Was always available to return my calls anytime of night. I could not recommend her more. I will recommend her and Ruoff Mortgage to all my friends and family.
Tressa J. Y.Tipp City, OH, October 14th, 2024 11:30 AM
Branches throughout
the US.
Customer Satisfaction Score.*
Days or less average
clear-to-close.**
Years of helping
homeowners like you.
Milestones updating you throughout the process.
Minutes at the closing
table on average.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
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**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
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Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.