I will work hard to help you achieve your homeownership goals.
94.44%Customer Satisfaction Rating
Hi, I'm
Erica!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
94.44%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Great experience! Very friendly and easy to work with
Corey E A.
Taylorsville, KY, October 29th, 2024 12:03 PM
Review 2
5.0
It was a smooth and easy process. The online checklist made it easy to know what documents I needed to upload.
Amanda Paige S.
Louisville, KY, June 17th, 2024 01:21 PM
Review 3
5.0
Erica was WONDERFUL!! VERY PATIENR!!
Vanessa L F.
LOUISVILLE, KY, May 19th, 2024 03:03 PM
Review 4
5.0
She was always available and went above and beyond to help us.
Kaylynn D S.
Corydon, IN, April 18th, 2024 01:49 PM
Review 5
5.0
Erica and her team took amazing care of us!!! We will always recommend and use Erica for future mortgage needs.
Dawn Michelle C.
Louisville, KY, April 1st, 2024 11:54 AM
Review 6
5.0
Erica is great. She lets you know everything that is going on during the process. Couldn’t ask for a more pleasant experience.
James B. C.
Bardstown, KY, February 3rd, 2024 09:59 PM
Review 7
5.0
Talked with us in every step that was needed and made it easy to get things done
Brittany N. L.
Bardstown, KY, February 3rd, 2024 12:11 PM
Review 8
5.0
She was amazing.
Donald A L.
Fairdale, KY, January 29th, 2024 11:06 AM
Review 9
5.0
The whole process was very easy and straight forward!
David J L.
Louisville, KY, October 7th, 2023 08:49 PM
Review 10
5.0
Erica made the process as easy as it could be. Will use her if we need loan services in the future.
Lauren M B.
Louisville, KY, August 7th, 2023 03:15 PM
Review 11
5.0
Erica was great to work with! She answered every question that I had in Avery timely manner with excellent knowledge. I was so scared to start the process of purchasing a home but Erica calmed my mind and helped in every way she could
Amy M P.
Louisville, KY, July 6th, 2023 10:39 AM
Review 12
5.0
The process was made very easy and painless there was no surprises except the fact that it was so smooth communication was great I felt like everyone was as excited as my wife and myself about our new home
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.