I will work hard to help you achieve your homeownership goals.
99.02%Customer Satisfaction Rating
Hi, I'm
Cathy!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
99.02%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
The whole experience was wonderful. Clear communication, expectations, and advice. Closing was a stress free process and felt like a mutual celebration. I knew my loan officers were truly happy for our family and wanted the best for us. We love our new home!
Jena Lee J.
Westfield, IN, September 7th, 2023 11:47 AM
Review 2
5.0
Michael and Cathy have been wonderful to work with for both of our home purchases, going above and beyond to ensure we were well informed and had the best experience possible. Communication was fantastic and overall it's been a pleasure working with them!
Kaitlyn O.
Noblesville, IN, August 19th, 2023 02:26 PM
Review 3
4.81
Quick response to request information on loan and application process. Thank you Michael and Cathy for your service.
Donna J R.
Columbia City, IN, November 9th, 2023 11:06 AM
Review 4
5.0
We loved working wjth Cathy and Michael
Parker Brandt L.
Noblesville, IN, December 21st, 2024 11:29 AM
Review 5
5.0
Thanks for all of the help from the Ruoff team!
Erika S.
Fortville, IN, December 18th, 2024 10:08 AM
Review 6
5.0
Michael is meticulous and works around the clock. He was professional and kindly updates me on the progress . Cathy is heartfelt and reassuring. She has a spirit that reminds you that a real human connection makes a transactional sales experience genuinely memorable. I would highly recommend Cathy and Michael Strawn.
Julie M.
Westfield, IN, December 2nd, 2024 11:23 AM
Review 7
5.0
We felt so comfortable and trusting of Michael! His expertise and personal touch really put our minds at ease during our buying experience with a difficult seller. Really thankful we went with Ruoff!
Christopher M.
Greenwood, IN, November 9th, 2024 10:29 PM
Review 8
5.0
Great communication!
Anna S.
Carmel, IN, November 4th, 2024 11:32 AM
Review 9
5.0
Did what promised and communicated the entire way!
Michael E.
Westfield, IN, October 28th, 2024 07:19 PM
Review 10
5.0
The Strawn team always goes above and beyond for me and they are the reason I stick with Ruoff. I’m extremely thankful for them continuing to take care of me and always giving me the best advice!
Damian L.
FORTVILLE, IN, October 21st, 2024 07:51 AM
Review 11
5.0
I’ve provided enough feedback via the prior questions. Recommend changing this field to an optional format.
Rebekah H.
Westfield, IN, October 10th, 2024 11:25 AM
Review 12
5.0
Great communication and making everything easy for an old woman. You were awesome!
Sharyn E B.
Fishers, IN, October 4th, 2024 01:16 PM
Review 13
5.0
They made sure to communicate promptly and efficiently if I had any questions or concerns. They kept me up to date on any new changes and made sure I was comfortable with understanding them. I felt like they had my best interest in mind through the whole experience.
Bailey D.
Fishers, IN, September 18th, 2024 11:15 AM
Review 14
5.0
Michael and Cathy are a great team and are always quick to answer any questions. The transaction came together quickly and smoothly. It is a pleasure to work with them, and look forward to the next opportunity to work together.
Maxwell S R.
Indianapolis, IN, September 5th, 2024 11:19 AM
Review 15
5.0
Michael and Cathy are so wonderful to work with. As soon as rates started dropping Michael reached out to us about refinancing. They were always available to answer our questions, even after normal business hours.
Ryan E G.
Carmel, IN, August 22nd, 2024 03:07 PM
Review 16
5.0
Wonderful communication and follow-up throughout the entire process!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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