I will work hard to help you achieve your homeownership goals.
98.33%Customer Satisfaction Rating
Hi, I'm
Cathy!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
98.33%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
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Get your house on the market, and look for your next home!
Hear from people like you*
Michael was awesome to work with! We could tell right away how the Strawn Team cared for us and shared excitement throughout the process! I appreciated the daily check-ins and updates, and Michaels willingness to take time to explain anything and everything, especially being a first time homeowner, I had many questions! Overall, I was so happy with my choice to work with the Strawn Team and would recommend them to anyone!
Samantha R,
happy
client
The whole experience was wonderful. Clear communication, expectations, and advice. Closing was a stress free process and felt like a mutual celebration. I knew my loan officers were truly happy for our family and wanted the best for us. We love our new home!
Jena Lee J,
happy
client
Cathy and Michael are a great team. Very responsive, efficient, knowledgeable, and a pleasure to work with!
Irina G,
happy
client
Ruoff was so easy to work with, very quick to respond to questions and very on top of things. I wouldnt hesitate to recommend them to anybody!
Jennifer L H,
happy
client
The Strawn team was very knowledgeable and punctual. All of my questions and concerns were addressed clearly and promptly. I would definitely recommend their services.
Joseph Timothy S,
happy
client
Cathy and Michael were excellent to work with. They completed our loan in record time and always kept us updated on the progress as we were moving through the process.
Ryan G,
happy
client
Thank you for being so responsive and present throughout the entire process! (which, though not active the whole time, spanned over a year!)
Elizabeth W,
happy
client
The entire process with Micheal and Cathy Strawn was easy and seamless. Highly recommend them!!!
Susan L C,
happy
client
Weve used Cathy Strawn before and this experience with the Strawn Team was efficient and painless. We have, and will continue to recommend them to anyone looking for a mortgage!!
David S C,
happy
client
Michael and Cathy have been wonderful to work with for both of our home purchases, going above and beyond to ensure we were well informed and had the best experience possible. Communication was fantastic and overall it's been a pleasure working with them!
Kaitlyn O,
happy
client
Strawn team was amazing to work with. They had all documents ready as agreed or even earlier. They were extremely knowledgeable and so very pleasant.
Jessica G,
happy
client
I really appreciate Michael and Cathy's wonderful help in the process.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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