I will work hard to help you achieve your homeownership goals.
97.73%Customer Satisfaction Rating
Hi, I'm
Sarah!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
97.73%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Sarah was FANTASTIC! She was attentive and professional throughout the whole process!
Jenna M. P.
Northfield, OH, April 21st, 2025 12:25 PM
Review 2
5.0
Everything was handled perfect
Salvatore M. P.
Northfield, OH, April 21st, 2025 12:09 PM
Review 3
5.0
Sarah was incredibly helpful and super informative during our home buying process. As a first time home buyer, navigating this journey was a breeze with Sarah on our team. She is super responsive, and always answered any questions or concerns that we had. Her reassurance guided us through this process, and we would not have known what to do without her outstanding skills. Sarah provides a clear, fast, and extremely professional service and we cannot be more thankful for all of her help. We highly recommend Sarah to anyone going through the process of buying a home. This experience was incredibly easy and definitely less stressful with her on our side!
Misty D F.
North Ridgeville, OH, March 31st, 2025 08:01 PM
Review 4
5.0
Sarah always went above and beyond. Very grateful for he rprofesionalism, kindness and guidance.
Toye W.
MAPLE HEIGHTS, OH, March 31st, 2025 12:22 PM
Review 5
5.0
Sarah was extremely knowledgable and easy to work with through this whole process! We are so lucky to have worked with her on buying our first home!
Alexandra F.
New Franklin, OH, March 26th, 2025 04:05 PM
Review 6
5.0
Amazing process and easy to understand. We were overwhelmed as first time home buyers and Sarah empowered us with education and reassurance! Can't recommend enough for your first time experience.
Teresa M D.
Parma, OH, March 14th, 2025 07:17 PM
Review 7
5.0
Sarah was always extremely pleasant and easy to work with. She spent a lot of time going over things i didn’t understand and just made the process really easy for me as a first time home buyer. Also she worked hard to get my loan closed in a very short amount of time, which was important to me.
Patrick V.
Litchfield, OH, March 21st, 2025 11:32 AM
Review 8
5.0
From the beginning the process was smooth and professional
Jerome E L.
Streetsboro, OH, March 4th, 2025 05:08 PM
Review 9
5.0
From the start Sarah was very professional and made it clear she was going to be there for every step of the loan process. Sarah really shined when my home purchase ran into some unexpected hurdles from the HOA. Sarah was upfront with all the hurdles and how we would handle them and really helped through that process. We were able to fix all of the issues and finalize my home purchase. Anyone looking for a great lender should contact Ruoff.
Adam C.
Broadview Heights, OH, February 26th, 2025 11:29 AM
Review 10
5.0
The process was fast and easy
Kevin F A.
SEVEN HILLS, OH, February 3rd, 2025 11:03 AM
Review 11
5.0
Clear communication and very proactive.
Ajay K.
COVENTRY TOWNSHIP, OH, January 15th, 2025 07:01 AM
Review 12
5.0
Sarah was phenomenal to work with. We were first time home buyers and she made sure we understood what was going on every step of the way. We was always available to talk when we had questions and she made the process much less stressful. We would love to work with her again in the future!
Constantine K.
Berea, OH, January 14th, 2025 11:11 AM
Review 13
5.0
Paying attention to the details ! Sarah Cole is the right person for this task !!!
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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