I will work hard to help you achieve your homeownership goals.
99.13%Customer Satisfaction Rating
Hi, I'm
Sally!
Loan Officer
I will work hard to help you achieve your homeownership goals.
99.13%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Dearest Sally Smith & Nella Butchbaker provided us with a 10/10 experience and guided our family every step of the way. Thank you ladies! You are the very best!
Emily K.
Olivet, MI, February 10th, 2025 11:11 AM
Review 2
5.0
Sally is Awesome!
Quandra P.
FORT WAYNE, IN, October 28th, 2024 11:06 AM
Review 3
5.0
Sally Smith deserves a shout out! She went above and beyond in communicating with us and keeping us up to speed on what was going on and what was needed. I truly appreciate how much she cared about getting our closing done on time. I will highly recommend her to my friends and family.
Jennifer Lynn C.
Pinckney, MI, October 3rd, 2024 11:06 AM
Review 4
5.0
The ruoff team members went above and beyond to get me in the home of my dreams. Sally Smith and Sally Burke-Elmore knew their stuff and worked together to explore all options available to get me where I wanted to be. They both really made me feel very important and very comfortable throughout the entire experience!! I couldn’t be happier!!
Jennifer W.
Center Point, IN, July 7th, 2024 07:52 PM
Review 5
5.0
Sally came across as personal and caring while maintaining being professional. I do believe love should be before rules. Rules are honored but love can still be felt even with so many rules. That is meaningful to me.
Chenel E.
Hymera, IN, June 15th, 2024 08:55 AM
Review 6
5.0
Everyone was happy to help and answer any questions
Monte S.
Parker City, IN, May 24th, 2024 12:36 PM
Review 7
5.0
Made everything so simple, answered all and every question best of their ability!
Christopher R. F.
Burr Oak, MI, April 30th, 2024 11:14 AM
Review 8
5.0
Kept me well informed.
Katherine H. W.
Mentor, OH, March 30th, 2024 12:01 PM
Review 9
5.0
She was a very nice lady always answered all my questions to a tee. There was never any surprises with sally smith so was always honest and never pointed me towards the wrong direction! I’ve always loved using rouff and will always continue to use rouff and send anyone i know to rouff great company and great people! Thank you all for everything!
Jaydon T W.
Muncie, IN, January 25th, 2024 11:18 AM
Review 10
5.0
Overall excellent experience!
Arzell W.
OTTAWA HILLS, OH, October 16th, 2023 11:37 AM
Review 11
5.0
Sally's along with her team (Brandy & Lori) we very helpful. They understood our situation with our loan for our home addition. They worked fast & communicated very well through the entire process. They were quick to answer any questions we had (even if they had to check & get back to us. They were fast about it.) They always followed up & checked in throughout the entire process which was great! We appreciate all of Sally & her teams help. Thank you so much!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
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works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.