I will work hard to help you achieve your homeownership goals.
98.10%Customer Satisfaction Rating
Hi, I'm
Emily!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.10%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Emily was awesome! She answered every question answered made sure we were on the ball
Abbie Nicole C.
New Lexington, OH, November 30th, 2024 01:12 PM
Review 2
5.0
Emily was amazing! The whole process was very smooth and pleasant! Thank you for walking us through this moment. We truly appreciate it!
Sabina A S.
Columbus, OH, October 21st, 2024 06:11 AM
Review 3
5.0
Professional, and also made me feel like I've known Emily for many years! Her and the team helped me with many questions and never made me feel as if an question was dumb.
Chad William M.
Thornville, OH, September 13th, 2024 07:45 PM
Review 4
5.0
Overall the process was clear and Emily was able to answer any questions I had as a first time home buyer purchasing a home from out of state.
Hannah Kathryn T.
Columbus, OH, August 8th, 2024 12:14 PM
Review 5
5.0
You were very good with helping me with things.
Madina M E.
Columbus, OH, April 20th, 2024 07:34 PM
Review 6
5.0
Marshay S.
February 24th, 2023 02:37 AM
Review 7
5.0
Had such a pleasant experience working with Emily. It was painless and she kept me informed throughout the entire process. No last second changes or surprises. Everything was done virtual and every step was very user friendly.
James A. D.
White Settlement, TX, September 21st, 2023 03:08 PM
Review 8
5.0
Muy eficaz a pesar de no tener el mismo idioma trabajaste con migo de una manera increíble
Shirley D S.
Ewing, NJ, February 15th, 2024 04:04 PM
Review 9
5.0
Emily was a pleasure to work with and made the entire loan process a seamless experience! She was very knowledgeable and quick to respond whenever we had questions, even in the evening and on the weekend. Emily was always prepared and organized which gave us confidence going through the closing process, and made our closing day as quick and easy as possible. As first time homebuyers, it was very comforting knowing we had someone who truly cared about our interests and took the time to make sure we were kept up to date from start to finish. We highly recommend Emily and Ruoff to anyone with home financing needs!
Zachary Andrew C.
Delaware, OH, March 12th, 2024 08:17 PM
Review 10
5.0
Excellent🥰
Mayra B.
Hamilton, NJ, March 3rd, 2024 03:24 PM
Review 11
5.0
Profesionalismo
Rafael T.
Columbus, OH, September 30th, 2023 01:27 PM
Review 12
5.0
My loan was cleared to close quickly, communication was top tier, and Emily was present to answer any questions I had!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.