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Picture of Ellen Vance
Picture of Ellen Vance

Hi, I'm Ellen!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.49% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Ellen!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.49% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

Greetings and a huge THANK YOU for landing on my page. My name is Ellen Vance and I have been helping people purchase and refinance homes since 2012. Currently my title is Senior Loan Officer at Ruoff Mortgage where I have a team of people working with me to ensure our borrowers have the best possible experience when navigating the mortgage world. 

My entrance into this business was somewhat unplanned, but it quickly became a calling I wholeheartedly embraced, and in my 11 years as a mortgage loan officer, I've cultivated a straightforward, honest, and empathetic approach to my work. I have dedicated myself to assisting clients in navigating the complexities of mortgages, ensuring they find the best solutions tailored to their unique needs. I make it my priority to be direct and honest with my clients, ensuring they fully understand every aspect of their mortgage journey. This transparency not only builds trust but also empowers my clients to make well-informed decisions about their financial future. My commitment to that approach goes beyond the professional realm; these values reflect my personal belief in the importance of integrity and empathy in all interactions. I approach each person’s situation with genuine compassion, recognizing that behind every mortgage application is a unique story and a dream to call a house a home.  My goal is to walk alongside my borrowers every step of the way, providing a seamless mortgage process as well as creating lasting relationships with each and every one.

When I am not helping my borrowers with their mortgage needs, I am busy with my 3 sons. My oldest son serves proudly in the United States Marine Corps, and is stationed in Iwakuni, Japan.  My middle son is a senior in high school, plays on the basketball team and is busy filling out college applications. My youngest son is in 1st grade, loves dinosaurs and is fairly certain he will grow up to be a Paleontologist – he is probably right! If there is free time after that, you will find me with a good book, podcast, or crocheting something beautiful!

I am truly so glad you found your way to my website today! Please take a look around and when you are ready to take that next mortgage step, I will go on the journey with you! 

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President's Club Member

President's club seal 2020
President's club seal 2021
President's club seal 2022
President's club seal 2023

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Communication was timely, easy to understand and easy to follow for next steps.

    Natalie H.

    Fort Wayne, IN, October 1st, 2024 10:39 PM

  • Review 2

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    Communication was excellent. All questions were answered quickly and the process was smoother than expected.

    Carlos J C.

    Fort Wayne, IN, October 5th, 2024 11:09 AM

  • Review 3

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    What made my experience excellent was Ellen Vance. She is just so wonderful. This was my 1st experience buying a home. Ellen was very knowledgeable, she responded to any question or concerns I had very quickly. She was there for me no matter the time or day. U could just feel how genuine she was and that she really did care. I was very blessed to have her as my loan officer. If I know anyone buying a home, I will always suggest they choose Ellen, she is awesome, & just so sweet! My entire experience with Ruoff was excellent.

    Ashley P.

    MARION, IN, June 25th, 2024 01:03 PM

  • Review 4

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    Ellen and Pam walked me to the process and were easily accessible and friendly throughout. I received updates regularly and the process was effortless which was a great relief. Thank you both for all your help!

    Katelyn V.

    Fort Wayne, IN, December 20th, 2024 01:29 PM

  • Review 5

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    I highly recommend getting a mortgage with Ruoff Mortgage & Ellen Vance, as I’ve had the pleasure of working with them on several transactions. Their customer service is top-notch, always responsive and ready to offer personalized solutions for my clients. They streamline the process, making it efficient and hassle-free, which is a huge plus for anyone looking to get a mortgage. As a real estate agent, I trust them to deliver great rates and exceptional service every time. Thanks, Ellen!!!

    Brandon R F.

    Indian River, MI, November 18th, 2024 03:00 PM

  • Review 6

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    You can tell there's investment in attention to detail and technology

    Cody R A.

    Fort Wayne, IN, November 25th, 2024 08:30 PM

  • Review 7

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    Ellen was very friendly and knowledgeable. We had a unique situation and Ellen helped is navigate through the process. Would highly recommend Ellen!

    jenboylan80

    Fort Wayne, IN, November 24th, 2024 11:36 AM

  • Review 8

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    Very quick and.spot!!

    Rhonda F.

    Fort Wayne, IN, November 20th, 2024 05:14 PM

  • Review 9

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    Thank you really great

    Troy K Y.

    Fort Wayne, IN, November 15th, 2024 11:09 AM

  • Review 10

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    The team was patient and kind! Great communication!

    James S W.

    Huntington, IN, November 14th, 2024 07:29 PM

  • Review 11

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    easy process Fairly stress fee

    Jennifer L Q.

    Albion, IN, October 29th, 2024 01:47 PM

  • Review 12

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    Ellen was absolutely amazing to work with! We had such a great experience with Ruoff overall. Ellen was very quick to get back with us and kept us informed every step of the way. I would recommend her to anyone!

    Jessica C.

    Fort Wayne, IN, October 7th, 2024 11:51 AM

  • Review 13

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    Ellen was great start to finish! She was incredible when she helped me buy my home years ago and she was there again for all of my questions throughout the refinance questions! Loved working with Ellen.

    Julianna L.

    Fort Wayne, IN, August 27th, 2024 01:38 PM

  • Review 14

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    Helpful, friendly, knowledgeable and available through out the entire process. Thanks again Ellen!!

    esslinger_aaron

    Huntington, IN, August 19th, 2024 10:35 AM

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Why should you choose Ruoff?

65

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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