I will work hard to help you achieve your homeownership goals.
99.31%Customer Satisfaction Rating
Hi, I'm
Dirk!
Sales Manager
I will work hard to help you achieve your homeownership goals.
99.31%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
It doesn't get any better than Dirk! A consummate professional who genuinely cares about his customers. It is so refreshing to work with someone who strives every day to keep customer service alive!
Daniel B.
Kokomo, IN, October 24th, 2024 11:09 AM
Review 2
5.0
My application process was a little more in depth then probably most, but Dirk was on top of things and was awesome to work with. He came very highly recommended and lived up to everything that was said about him.
Joseph U.
Kokomo, IN, October 22nd, 2024 05:24 PM
Review 3
5.0
The personalized service from Dirk was exceptional! As a second-time homebuyer, I had a lot of questions. Even if it were out of his normal scope of work, he would provide or help me find answers. His response time was generous and made me feel I was a priority. Aside from his excellent service, he is genuinely a fantastic and kind human. I am so grateful to know him and to have had the opportunity to work with him. I highly recommend Dirk for your lending and financing needs! Thank you, Dirk!
Molly C.
Indianapolis, IN, September 4th, 2024 02:25 PM
Review 4
5.0
Dirk made the home buying process very simple and quick. He was communicative and understanding throughout the whole process
Gage C.
Kokomo, IN, March 31st, 2025 11:16 AM
Review 5
5.0
Dirk made the refinance process for me extremely easy and explained everything that I needed to know. He also happily answered all my questions (which I had a lot of) and was very easy to get in contact with and always replied quickly. He is someone that will work with you and for you to ensure that you get the best result whether you're purchasing a house or refinancing. I would gladly recommend him to friends and family because I know that he cares about the customer and has their best interests in mind!
Patrick T H.
Kokomo, IN, March 28th, 2025 11:07 AM
Review 6
5.0
Dirk makes the process extremely easy .
John A P.
Kokomo, IN, March 26th, 2025 12:01 PM
Review 7
5.0
Dirk was most excellent at keeping me informed , relaxed and confident in the loan process! His customer service skills are wonderful
Katessa R B.
Kokomo, IN, March 20th, 2025 11:20 AM
Review 8
5.0
It's not about we, but Dirk. Dirk was amazing. He was kind, caring, knowledgeable and patient through this entire process. Cannot recommend more highly than Dirk. He's also a great Phish fan which made him super cool!
John R B.
Kokomo, IN, March 15th, 2025 03:38 PM
Review 9
5.0
Everything went great very knowledgeable and quick turnaround date hunter holycross
Hunter A H.
Kokomo, IN, March 7th, 2025 12:12 PM
Review 10
5.0
Dirk was wonderful throughout the whole process! He answered my text messages no matter how late I sent them and was always willing to explain things to me.
He is phenomenal!
Karen K.
Kokomo, IN, February 28th, 2025 02:12 PM
Review 11
5.0
Dirk's genuine demeanor and willingness to help was prevalent throughout this process. As someone that relishes learning new things, Dirk was not only knowledgeable on the process but skilled at communicating various concepts to me. I will be highly recommending both Dirk and Ruoff to family, friends, and work colleagues going forward.
Logan R R.
Lafayette, IN, February 25th, 2025 11:52 AM
Review 12
5.0
Everything was easy to understand and follow- it was a very smooth process!
Sarah E F.
KOKOMO, IN, February 15th, 2025 04:59 PM
Review 13
5.0
Dirk Webster was absolutely amazing. His communication and feedback is what helped me along and made me feel secure and comfortable. I felt, and still feel, I can trust Dirk. He was super dependable as well. He even contacted me on his vacation to ensure I met deadlines and didn't mis anything important. I can't say enough!
Keith David M.
Elwood, IN, February 11th, 2025 03:25 PM
Review 14
5.0
Dirk was FANTASTIC and very knowledgeable in helping us get clear to close! Dirk also was instrumental in facilitating both our new home mortage and home equity as well. I would recommend Dirk and Ruoff to anyone looking to start the homebuying process.
Eron A F.
KOKOMO, IN, February 11th, 2025 02:46 PM
Review 15
5.0
Friendly and on top of everything! It was a pleasure working with the company!
Daniel M.
Kokomo, IN, February 8th, 2025 06:02 PM
Review 16
5.0
Dirk Webster made the difference in this experience. He went above and beyond keeping is well informed and up to date on the process. We appreciate his help!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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