I will work hard to help you achieve your homeownership goals.
99.18%Customer Satisfaction Rating
Hi, I'm
Dirk!
Sales Manager
I will work hard to help you achieve your homeownership goals.
99.18%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
It doesn't get any better than Dirk! A consummate professional who genuinely cares about his customers. It is so refreshing to work with someone who strives every day to keep customer service alive!
Daniel B.
Kokomo, IN, October 24th, 2024 11:09 AM
Review 2
5.0
My application process was a little more in depth then probably most, but Dirk was on top of things and was awesome to work with. He came very highly recommended and lived up to everything that was said about him.
Joseph U.
Kokomo, IN, October 22nd, 2024 05:24 PM
Review 3
5.0
The personalized service from Dirk was exceptional! As a second-time homebuyer, I had a lot of questions. Even if it were out of his normal scope of work, he would provide or help me find answers. His response time was generous and made me feel I was a priority. Aside from his excellent service, he is genuinely a fantastic and kind human. I am so grateful to know him and to have had the opportunity to work with him. I highly recommend Dirk for your lending and financing needs! Thank you, Dirk!
Molly C.
Indianapolis, IN, September 4th, 2024 02:25 PM
Review 4
5.0
Dirk was always available and always had the answers that we needed. very easy process and experience working with Dirk.
djbryant29
Cicero, IN, December 16th, 2024 09:21 AM
Review 5
5.0
Dirk was completely awesome in every step of the way.
Ted E L.
Russiaville, IN, November 5th, 2024 03:26 PM
Review 6
5.0
Dirk was very knowledgeable about my loa. i will recommend him to other folks especially my family members!
Terry B.
KOKOMO, IN, November 8th, 2024 02:24 PM
Review 7
5.0
Dirk made the entire process from pre-approval to closing as easy and simple as possible. He was always there day or night to answer any questions or address any concerns that I had. He genuinely cares about his clients and wants the best for them. I cannot say enough great things about him! It was a blessing to have him on this journey to home ownership!
K M H.
Kokomo, IN, August 13th, 2024 09:01 PM
Review 8
5.0
The Ruoff customer service was second to none. Dirk helped me every step of the way and was always quick to answer any questions I had. He also kept me updated and informed throughout the entire process. I will recommend Ruoff and Dirk to friends and family.
Sandra Y E.
Kokomo, IN, August 19th, 2024 03:02 PM
Review 9
5.0
Good job thankyou.the man is very knowledgeable about all
Dave H.
Kokomo, IN, October 16th, 2024 11:23 AM
Review 10
5.0
Dirk was awesome to work with! He was easy to contact and communicate with. He kept me in the loop through the whole process!
Erica M S.
Kokomo, IN, October 14th, 2024 11:08 AM
Review 11
5.0
Dirk made the entire process so easy! As a first time home owner, he was informative at all times and helpful when I asked specific questions regarding estimates and interest rates changing over the course of my search. I was at ease and did not feel overwhelmed with what to expect along the way. Communication was excellent!
Jessica D G.
Kokomo, IN, October 7th, 2024 11:10 AM
Review 12
5.0
Dirk was so easy to work with. He was fast, efficient and very knowledgeable. He made the process easy and informed me of everything that was going on at each step of the process. I would highly recommend Dirk to anyone purchasing a home.
Nicole D I.
Kokomo, IN, October 1st, 2024 08:30 AM
Review 13
5.0
The communication was excellent. In addition, the knowledge shared was a beacon to the process being smooth.
soto.ralph65
Kokomo, IN, September 9th, 2024 11:25 AM
Review 14
5.0
Fast, friendly, quick to respond, very nice to work with.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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