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Picture of Sarah Cole
Picture of Sarah Cole

Hi, I'm Sarah!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

97.87% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Sarah!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

97.87% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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President's Club Member

President's club seal 2023

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    When buying a home, the hardest part is the “buying” part and you really want a lender who’s knowledgeable and straightforward with you. A lot of lenders will promise you the moon and tell you they can make all your dreams come true but, when closing comes around, you’re simply left holding stardust. Sara Cole did so much for us, right from the start, that by the time closing came around it was already a done deal. She went above and beyond to help make sure our portfolio was absolutely stellar. Sara was so thorough in fact, that we were able to close a week early-without issue. If you’re a first-time home buyer, like my wife and I, reach out to Sara and see if she can help make your dream of buying a home come true. Thanks again Sara!

    Zen K.

    Rittman, OH, November 21st, 2024 04:36 PM

  • Review 2

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    Sarah Cole lead us and helped us through this whole process from start to finish as our Loan Officer. The whole process can be super stressful and very intimidating but Sarah walked us through this whole thing, showed us the moves we needed to make and jumped on everything we needed immediately, we did not have to worry about a thing thanks to her. We would absolutely strongly recommend her to anyone.She told us what we needed to do and stayed with us the whole time through this process. None of this could have happened without her help and guidance. Thank you Sarah, you have made this experience amazing for us and you took care of every obstacle before it even got to us. You are so appreciated , with all the run around in this process you were at ever turn taking care of everything for us THANK YOU 🙏🏽 👏🏽

    Giovany R.

    Parma, OH, May 2nd, 2024 11:31 AM

  • Review 3

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    Great customer service

    John P.

    Cleveland, OH, November 19th, 2024 11:05 AM

  • Review 4

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    Sarah was was such a pleasure to work with. Her calm nature, knowledge, and clear communication made the loan process so easy. She is the best!

    Cristian G. J.

    OLMSTED FALLS, OH, November 17th, 2024 08:58 PM

  • Review 5

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    Handled a unique and complicated problem that was unexpected and that we will now have an explanation for in the future. This caused unnecessary extra work from the loan officer, for which we are extremely grateful. We didn't even know the problem existed prior to this closing! I also found the app very convenient and easy to use.

    Jacqueline P.

    Cleveland, OH, November 18th, 2024 06:33 AM

  • Review 6

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    The whole process was amazing!

    Brandon E.

    Oberlin, OH, November 14th, 2024 08:58 PM

  • Review 7

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    Everything was easy and smooth

    Alexander A.

    North Ridgeville, OH, November 10th, 2024 01:03 PM

  • Review 8

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    This process could definitely be very stressful yet with Sarah and the team we had fun and lighthearted moments through it all. Much appreciation to everyone involved.

    Natalina K.

    Rittman, OH, October 31st, 2024 11:08 AM

  • Review 9

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    Sarah got us a better rate than expected, was knowledgeable and kept us in the loop.

    Rachel A. B.

    NORTH OLMSTED, OH, November 7th, 2024 07:56 PM

  • Review 10

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    Sarah was an absolute pleasure working with throughout this whole process. Made our experience enjoyable and exciting. Communicating with us throughout the entire process no matter how big the question was or time of day she was there for us. We would recommend her services time and time again. We definitely will be using Ruoff Mortgage and Sarah Cole in the future.

    Patrick C.

    Rootstown, OH, September 30th, 2024 10:42 PM

  • Review 11

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    Sarah was amazing from day one! Very knowledgeable, informative, honest and helpful. She kept us up to date on what was happening in a timely manner and answered our texts/emails in a timely manner no matter the time of day. Sarah gets a 10/10 from me and I would recommend her to anyone!

    Danielle G.

    Brunswick, OH, September 12th, 2024 11:08 AM

  • Review 12

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    Great communication and flexible hours Sarah was able to answer questions during. Would recommend her to anyone going through the buying process.

    Haley M.

    Canton, OH, July 5th, 2024 07:24 PM

  • Review 13

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    Everything was professional and done in a timely manner which I know wasn’t easy. Sarah walked me through Th e whole process and explained everything perfectly.

    Anthony V.

    Medina, OH, August 26th, 2024 02:30 PM

See More

Why should you choose Ruoff?

65

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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