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Picture of Sarah Cole
Picture of Sarah Cole

Hi, I'm Sarah!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.61% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Sarah!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.61% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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President's Club Member

President's club seal 2023

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Sarah was an absolute pleasure working with throughout this whole process. Made our experience enjoyable and exciting. Communicating with us throughout the entire process no matter how big the question was or time of day she was there for us. We would recommend her services time and time again. We definitely will be using Ruoff Mortgage and Sarah Cole in the future.

    Patrick C.

    Rootstown, OH, September 30th, 2024 10:42 PM

  • Review 2

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    Sarah was amazing from day one! Very knowledgeable, informative, honest and helpful. She kept us up to date on what was happening in a timely manner and answered our texts/emails in a timely manner no matter the time of day. Sarah gets a 10/10 from me and I would recommend her to anyone!

    Danielle G.

    Brunswick, OH, September 12th, 2024 11:08 AM

  • Review 3

    Source of Rating Icon

    Great communication and flexible hours Sarah was able to answer questions during. Would recommend her to anyone going through the buying process.

    Haley M.

    Canton, OH, July 5th, 2024 07:24 PM

  • Review 4

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    Everything was professional and done in a timely manner which I know wasn’t easy. Sarah walked me through Th e whole process and explained everything perfectly.

    Anthony V.

    Medina, OH, August 26th, 2024 02:30 PM

  • Review 5

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    Sarah explained every step of the process to me. She followed up and made sure we got everything done!

    Taylor S.

    Bay Village, OH, July 8th, 2024 12:26 PM

  • Review 6

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    Sarah was extremely knowledgeable and did a fantastic job explaining the process to my wife and I as first time homebuyers.

    John M.

    Cleveland, OH, August 26th, 2024 11:03 AM

  • Review 7

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    Communication was phenomenal!

    Logan S.

    Brunswick, OH, September 2nd, 2024 11:09 AM

  • Review 8

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    Sarah was very knowledgeable regarding the home-buying process. She was pleasant to communicate with and answered my questions with ease. I would recommend Sarah to my friends and family without question!

    Anna E S.

    Wadsworth, OH, September 10th, 2024 10:38 AM

  • Review 9

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    Sarah fought hard for us the whole process and made sure to be in contact with us at all times. She took our feelings into consideration and made sure to listen to us when we felt things were less than ideal.

    Sydney N B.

    Seville, OH, September 2nd, 2024 11:25 AM

  • Review 10

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    Quick and easy

    Alexander M.

    Brunswick, OH, September 14th, 2024 11:33 AM

  • Review 11

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    Quick responses from Sarah on all questions and requirements. I never wondered where we were in the process and always knew next steps.

    Jewelia L T.

    Hudson, OH, July 2nd, 2024 11:17 AM

  • Review 12

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    Excellent communication, Sarah always went the extra mile to make this happen. It was a great experience.

    Erica M. S.

    Salem, OH, May 29th, 2024 11:02 AM

  • Review 13

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    Sarah was absolutely amazing! Her and her team took amazing care of us and we will recommend them to everyone and anyone! Thank you for everything!

    Jeffrey Lynn H.

    Canal Fulton, OH, March 14th, 2024 05:57 PM

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Why should you choose Ruoff?

66

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 216.855.1199 or message me below!

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