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Picture of Sarah Cole
Picture of Sarah Cole

Hi, I'm Sarah!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

97.99% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Sarah!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

97.99% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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President's Club Member

President's club seal 2023

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • 5.0
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    Sarah explained every step of the process to me. She followed up and made sure we got everything done!

    Taylor S.

    Bay Village, OH, July 8th, 2024 12:26 PM

  • 5.0
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    Great communication and flexible hours Sarah was able to answer questions during. Would recommend her to anyone going through the buying process.

    Haley M.

    Canton, OH, July 5th, 2024 07:24 PM

  • 5.0
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    Quick responses from Sarah on all questions and requirements. I never wondered where we were in the process and always knew next steps.

    Jewelia L T.

    Hudson, OH, July 2nd, 2024 11:17 AM

  • 5.0
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    Excellent communication, Sarah always went the extra mile to make this happen. It was a great experience.

    Erica M. S.

    Salem, OH, May 29th, 2024 11:02 AM

  • 5.0
    Rating source icon

    Sarah was absolutely amazing! Her and her team took amazing care of us and we will recommend them to everyone and anyone! Thank you for everything!

    Jeffrey Lynn H.

    Canal Fulton, OH, March 14th, 2024 05:57 PM

  • 5.0
    Rating source icon

    Fast an answer all questions

    Ricky P.

    Cleveland, OH, March 16th, 2024 06:42 PM

  • 5.0
    Rating source icon

    Sara was knowledgeable and quick she did everything and I mean everything she could to make our home buying experience easy. We have already recommended her to friends!

    Tammy L.

    Cleveland, OH, March 16th, 2024 03:16 PM

  • 5.0
    Rating source icon

    Very knowledgeable and professional in the process. Excellent customer service by keeping us informed of next steps. Made the effort seamless.

    Craig E Z.

    Medina, OH, March 18th, 2024 08:32 PM

  • 5.0
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    Sarah was excellent to work with. She was excellent with communication and informing us with all details and timelines. Sarah is excellent!!

    Karen B Z.

    Medina, OH, March 21st, 2024 12:41 PM

  • 5.0
    Rating source icon

    It came down to the very last day. And Sarah and Fidelty National Title were able to get it done and meet the closing date. Communication is key Proof of the loan info was provided in writing before closing

    Jonathan V.

    Hanoverton, OH, April 4th, 2024 05:54 AM

  • 5.0
    Rating source icon

    Sarah was so helpful and knowledgeable throughout the entire process. Communication was great and she kept us updated through every step. Would absolutely recommend Sarah to anyone wanting an easy home buying experience!!

    Nicole M A.

    Wadsworth, OH, May 30th, 2024 03:32 PM

  • 5.0
    Rating source icon

    Sarah Cole went above and beyond to make sure I was always well informed and kept up to date during the entire process of buying my first home. She has amazing customer service skills and is phenomenal to work with. I will always recommend her to anyone looking to buy a home because she was able to turn a stressful process into a great experience for me. I cannot express my appreciation enough to Sarah Cole for helping me complete a huge milestone in my life!

    Kenedy B.

    Rittman, OH, July 1st, 2024 01:47 PM

  • 5.0
    Rating source icon

    Sarah went above and beyond to make sure the process was smooth and worry free. She communicated all details of the loan and was able to answer any questions to put my mind at ease. Her experience truly shows and I would recommend her to anyone looking to purchase or refinance!

    Kristy M.

    Brunswick, OH, May 9th, 2024 09:59 AM

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Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 216.855.1199 or message me below!

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