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Picture of Samantha Conrad
Picture of Samantha Conrad

Hi, I'm Samantha!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.25% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award
Customer Experience Award

Hi, I'm Samantha!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.25% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award
Customer Experience Award

Let me help you get pre-approved today!

I have worked in the real estate and mortgage industry for the last 15 years. I have held different positions during those years and that gives me a high level of experience in all areas of the entire home buying process.

My customer service philosophy is to be able to educate my clients and Realtor partners on all options that may be available to them so that they can choose what's right for them. I truly enjoy creating relationships that will last a whole lifetime.

Outside of the office, I enjoy reading, scrapbooking and spending time with my family. I also enjoy camping, scouting events and being involved with our church family, as well.

I choose to work at Ruoff Mortgage because I have found Ruoff's family owned business to honor the same values and long-term relationships that I build one on one with my clients.

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President's Club Member

President's club seal 2015
President's club seal 2016
President's club seal 2017
President's club seal 2018
President's club seal 2019
President's club seal 2020
President's club seal 2021
President's club seal 2022
President's club seal 2023

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Samantha was nothing short of amazing! From my very first conversation with her, I felt heard and her empathetic tone was strongly felt throughout the entire process. Her demeanor is friendly, and she is very down-to-earth. Many times my wife and I remarked on how much we liked her - for her responsiveness, her knowledge and her ability to break down complicated number scenarios. Most importantly, we felt like she was really on our side and we could see her working hard to help make our dream of home ownership a reality. I would recommend her in a heartbeat to anyone who is looking for a home and in need of financing.

    Rafael H B.

    Goshen, IN, May 7th, 2024 10:30 AM

  • Review 2

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    Sam was AMAZING through the whole process!! She made sure we understood every detail and answered every question we had. She calmed our fears and made the entire process seem effortless. If I could give more than five stars, I absolutely would!!!

    Amber N G.

    Lakeville, IN, May 9th, 2024 05:53 PM

  • Review 3

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    We have worked with Samantha Conrad on multiple occasions and will continue to both work with her on future transactions and refer everyone we know that is house hunting to her. She by far exceeds all of our expectations every time we work with her. From honesty to punctuality to just simply being an amazing person. She is always willing to go above and beyond on getting us approximate numbers for what we can expect to pay and accepts our endless texts and phone calls when a new house hits the market that we are interested in knowing where we stand financially. We always throughly enjoy our time working with her and look forward to sending any and all business her way. We can’t say enough about what she means to us and the trust we have in her. She’s simply the best!

    Lucas M.

    Elkhart, IN, June 17th, 2024 08:26 PM

  • Review 4

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    Great experience overall!

    Kory D G.

    Elkhart, IN, December 23rd, 2024 11:08 AM

  • Review 5

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    Since the first day we sat on your office, you took the time to explain everything to us. Made everything so simple for us. Thank you Samantha for everything you did for us. Communication was key!

    Jesus H.

    Goshen, IN, November 26th, 2024 03:48 PM

  • Review 6

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    It was excellent and attenative to me

    Julia I L.

    Elkhart, IN, November 24th, 2024 03:12 PM

  • Review 7

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    Samantha was always willing to answer any questions that we had. Kept us informed of the progress of the loan.

    David S.

    Warsaw, IN, November 12th, 2024 04:42 PM

  • Review 8

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    Samantha was quick, effective and efficient at helping us after we've been attempting to get a house for two years, we are very grateful and thankful for all the hard work Samantha provided for us!

    Jason L R.

    Topeka, IN, March 25th, 2024 02:37 PM

  • Review 9

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    Samantha was very helpful and willing to work with us even to go with our personal work schedules.

    Heather D B.

    Wakarusa, IN, November 5th, 2024 07:51 PM

  • Review 10

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    My 1st time buying a home & completely clueless, Samantha took extra time to explain and make sure I understood & check back in if I had questions. She was ABSOLUTELY THE BEST! I ront thinkIi vould of made it through the home buying process without someone like Samantha to take the time to really make sure I understood everything she was telling me. I can not thank Samantha & Ruiff mortgage enough for all you do!!!

    Angel B.

    Goshen, IN, November 5th, 2024 08:31 AM

  • Review 11

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    Samantha was always on top of everything. Every hurdle we faced, she presented us with options to help us make the best financial decision. She was quick to respond to any request for information or questions we had.

    Matthew M.

    WINONA LAKE, IN, October 30th, 2024 11:07 AM

  • Review 12

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    We waited 3 months on a different lender, unfortunately we had to pull our loan and go a different route. We chose to go with Samantha Conrad from Ruoff. Samantha came to our rescue and saved the day. She had our fha loan approved and closed within 8 days.

    Rocky L P.

    Warsaw, IN, October 13th, 2024 01:00 PM

  • Review 13

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    Great customer service and trustworthy advice.

    Patrick C P.

    Elkhart, IN, October 1st, 2024 09:54 AM

  • Review 14

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    Samantha was honest and great to work with.

    Kerry A G.

    MILFORD, IN, September 23rd, 2024 02:04 PM

  • Review 15

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    Sam went above and beyond. Providing insight, knowledge, and great communication. Would not choose another loan officer

    Chad H.

    Goshen, IN, September 19th, 2024 11:39 PM

  • Review 16

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    Samantha was great to work with and made the process very easy!!

    karmin

    Middlebury, IN, September 19th, 2024 11:08 AM

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Why should you choose Ruoff?

65

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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Call me at 574.903.3242 or message me below!

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