I will work hard to help you achieve your homeownership goals.
98.93%Customer Satisfaction Rating
Hi, I'm
Nancy!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.93%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
I moved to Ruoff Mortgage in 2001. I've been a mortgage professional since 1998 but have a background in real estate and the title business. I have a Bachelor of Science degree from Kansas State University where I majored in marketing and mathematics.
Mortgage lending has become one of the most complex industries in the past decade. Whether this is your first home purchase, a refinance or you are a move-up buyer, I will make sure that I listen to your needs and creatively come up with the best loan product for your situation. The process will be streamlined and easy to understand. The majority of my business comes from referrals and I will extend the same professional service to your friends and family.
I cannot imagine working for any other company. I came to Ruoff nearly ten years ago because it was clear that they put the client ahead of profits every time. Ruoff continues to provide an atmosphere of mutual respect and service and I am honored to be a part of their sales team.
From finding your perfect home to moving in, we've got you covered.
Refinance
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your options.
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Hear from people like you*
Nancy was fantastic! Very professional yet easy to talk to. I never felt like any of my questions were "dumb" even though they probably were. She was professional, timely, courteous. Nancy obtained a difficult loan for me and I know she put in many extra hours to obtain the lower rate. I trust her ..respect her..and I would not think of going anywhere else for my next home loan.
LEE G,
happy
client
I was very pleased that Nancy took the time to explain everything that was going on. Not only did she go above and beyond but she built a personal connection that made me feel comfortable and not forgotten about. I was very nervous about the whole process and Nancy took all fears away!
Laura D,
happy
client
Nancy is proactive in letting me know what programs are available that will help me. She is to the point and work quickly and efficiently. We met Nancy many years ago and will never use anyone else; we completely trust her!
Ted B,
happy
client
Nancy helped me through a very emotional move! It actually turned into a positive and fun process. Thanks you, Nancy, for taking such good care of me!
Janet K,
happy
client
Nancy is extremely knowledgable and is great to work with. She responds any time of day and is quick to get the process completed. I would recommend her and Ruoff to anyone looking to buy or refinance!
Kendra S,
happy
client
Nancy even took the time to explain to the sellers the complications with taxes. She was representing us as the buyers. She is fantastic! Everyone in the room appreciated her willingness to take the time to explain in simple terms the answer to their questions.
Kim S,
happy
client
Nancy has been a true blessing for us on the purchase of our first home together. After several unsuccessful months working with another mortgage company, we were referred to Nancy as someone who specialized in VA loans and someone who has 25 years of knowledge.
Whitney C,
happy
client
We worked with Nancy when we bought our first home in 2002. When returning to Fort Wayne to buy another house we immediately contacted her. And as expected, she was fantastic to work with again.
Therese T,
happy
client
Honestly, everything went so smoothly that I've already recommended Nancy Cady and Ruoff to a friend of mine.
Kim B,
happy
client
Nancy and I had been working together over three years! She was always working late after hours and calling or sending email to make sure I was headed in the right direction. She even helped get closing cost less than what I originally expected. She was excellent to work with. Exceeded above and beyond!
John S,
happy
client
Nancy was absolutely amazing! Her attention to detail and her availability at any time of day set her apart from any other person. She took something that could have been the most stressful part of our lives and made it quick, painless, and simple. We appreciate her soo much and will make sure that everyone we know uses Ruoff Mortgage.
Brandon H,
happy
client
Nancy guided me all the way through a challenging underwriting process. She was exactly who I needed to get through it successfully with my sanity intact.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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you
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for educational purposes only.
2019