I will work hard to help you achieve your homeownership goals.
98.98%Customer Satisfaction Rating
Hi, I'm
Melissa!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.98%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Melissa Stone made our experience as first time buyers as smooth as possible. Being a young family and buying out of state, a lot of this was foreign to us but Melissa walked us through the process and answered all the questions we had. She made it clear to us that she was there for us when we needed her - she was only a text or phone call away and told us not to hesitate to ask any questions! She’s been nothing but supportive and nice to us and we are very thankful to have such an educated and available loan officer! She played a huge part in this milestone for us! Thank you Melissa ♥️
Emily H.
Winona Lake, IN, September 23rd, 2024 11:37 AM
Review 2
5.0
This was my first time buying a home, and melissa made the experience so painless for me. She answered every question I came up with even if it sounded crazy in my mind. The best loan officer to work with!!!!!
Alycia P.
Marion, IN, August 19th, 2024 01:11 PM
Review 3
5.0
Melissa was always happy to answer any and all questions we had as first time home buyers! She was easy to work with, very knowledgable, and great at communicating what she needed from us and what we should expect!
Rachel Anne W.
West Lafayette, IN, August 25th, 2024 03:05 PM
Review 4
5.0
Honest, friendly, great person in general.
Ashley M V.
Fairmount, IN, December 19th, 2024 10:08 AM
Review 5
5.0
Melissa was helpful, knowledgable and did a truly excellent job taking care of us and getting us where we needed to go with what we had to work with. I'd recommend Melissa to anyone looking for a home loan.
Derek W.
Hartford City, IN, December 18th, 2024 03:13 PM
Review 6
5.0
Melissa was very helpful and explained everything to me as a new home owner.
Melissa S M.
Marion, IN, December 17th, 2024 04:00 PM
Review 7
5.0
Thank you for everything you did!
Daiana W.
Hartford City, IN, December 17th, 2024 12:30 PM
Review 8
5.0
Melissa was great! She is very knowledgeable and was able to answer all of our questions with confidence. She made the whole process a breeze!
Adam S.
Marion, IN, November 15th, 2024 05:51 AM
Review 9
5.0
Melissa was wonderful. I truly loved getting to know her. I feel I made a friend afterwards. She even bought me a house warming present. She was the best.
Madisyn A S.
Huntington, IN, October 26th, 2024 03:27 PM
Review 10
5.0
As a first time homebuyer I felt like I had no idea what I was doing. And I definitely was not expecting the outpouring of support that Melissa gave to us. Any question we had, she was right there to help us. We felt confident because of Melissa. So thankful to have had her help!
Johna S.
Marion, IN, October 24th, 2024 11:25 AM
Review 11
5.0
The communication across all aspects of the process.
Kari Renee G.
Marion, IN, October 14th, 2024 11:03 AM
Review 12
5.0
Melissa did an amazing job! Very knowledgeable and easy to work with. I would recommend her to anyone!
Cooper A.
Van Buren, IN, October 1st, 2024 11:02 AM
Review 13
5.0
Having answers to all of our questions, fast response times and keeping us updated.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.