I appreciate Mark and Courtney Williams more than they will ever know! They were both so unbelievably patient, informative, and have an impeccable work ethic. Mark and Courtney went above and beyond in all aspects and were very accommodating regardless of the circumstances. Thank you both so much for all of your hard work and dedication!

Mark was super patient throughout the entire process. Every question I had was answered clearly and promptly. Mark quickly gained my trust with his kind and genuine character. I couldn't have asked for a better loan officer as a first-time home buyer. Thank you!

The entire process was seamless, no surprises; just excellent service.

Mark has helped me and family for the third time and he is the best. No sugarcoating, just honest like the first time we met in 2014 with my first mortgage loan.

Mark was awesome!! He was always available to answer my millions of questions. I knew when I reached to him that he would respond quickly and would have the answer!

Mark and Courtney made a great team. I originally did not opt to go with Ruoff and chose my bank instead, but when that started going badly, I re-engaged Mark and we closed in 8 days! No surprises, he worked hard to get my rate, and fees were reasonable.

Extremely responsive and never felt like I was bothering Mark or his assistant. I worked in the mortgage industry and Mark was great. Loved working with him and Courtney.

Mark Hardin and Courtney Williams were great. They were fast at everything. Always answered my questions quickly. They were very friendly and easy to work with. Mark would explain everything to me. There was no stress at all in this process.

Mark and Courtney were fantastic. As a first time home-buyer, I had a lot of questions. They always took the time to explain things in a way I could easily understand. They made the process run very smoothly!

I really appreciated the proactive communication so that we knew not only the current status of our loan but also the next steps. We had plenty of lead time when requests were made and that prevented the “fire drill” exercises that we’ve experienced with other lenders.

Mark was so easy to work with on my refi. He was very quick to respond to any question I had and made the process very smooth. I would definitely recommend him to friends and family.

The financing was the least stressful part of our home buying process. I knew exactly what was happening and trusted that everything was in good hands.