Prompt and patient responses to my never ending questions.

Easy to follow each step and if I missed something Lori was quick to reach out!

Lori did a great job of explaining everything to me throughout the entire process. I never felt out of the loop and was very comfortable knowing that things were being taken care of efficiently without extra effort on my part. I was a little worried about Ruoff not having competitive interest rates since nothing is posted publicly like banks and other lenders but Ruoff ended up with one of the best (if not the best) rate for me. I would highly recommend skipping banks as lenders. Lori and everybody at Ruoff were way more personable than I've experienced with any other company.

Very knowledgeable and stayed on top of emails and good information

Lori was a great help in getting the loan for my new home. I had an unusual financial situation that she was able to handle when other companies said they could not. Throughout the process, she was a prompt communicator, answering all of my questions thoroughly and providing support along the way. I am very happy with the loan, as it allowed me to purchase my first home. The process was easy, as was the closing.

great service

Lori and her team are incredible, clear communication and a quick and painless closing process.

Easy and smooth process . Lori was very helpful.

Prompt and patient responses to my never ending questions.

Easy to follow each step and if I missed something Lori was quick to reach out!

Lori did a great job of explaining everything to me throughout the entire process. I never felt out of the loop and was very comfortable knowing that things were being taken care of efficiently without extra effort on my part. I was a little worried about Ruoff not having competitive interest rates since nothing is posted publicly like banks and other lenders but Ruoff ended up with one of the best (if not the best) rate for me. I would highly recommend skipping banks as lenders. Lori and everybody at Ruoff were way more personable than I've experienced with any other company.

Very knowledgeable and stayed on top of emails and good information

Lori was a great help in getting the loan for my new home. I had an unusual financial situation that she was able to handle when other companies said they could not. Throughout the process, she was a prompt communicator, answering all of my questions thoroughly and providing support along the way. I am very happy with the loan, as it allowed me to purchase my first home. The process was easy, as was the closing.

great service

Lori and her team are incredible, clear communication and a quick and painless closing process.

Easy and smooth process . Lori was very helpful.

Easy and quick process

Best Mortgage officer EVER! I honestly cannot say enough good things about Lori, her smile, and her team (Shoutout to Amanda!!) This was my third home purchase with Lori, and every single experience has been exceptional. From the very beginning, Lori made me feel supported, informed, and valued. She is always friendly, approachable, and incredibly responsive. What I appreciate the most about Lori, is that she genuinely cares about her clients. Buying a home can be exciting but also stressful, and she has a way of making you feel confident and at ease. She combines professionalism with a personal touch and that is hard to find! THANK YOU Lori for once again making the homebuying process easy and pain free! we're beyond grateful for yoi and your team's amazing work! if you're looking for a lender that is knowledgeble and awesome, I wholeheartedl recommend Lori and her team 100%.

Lori was highly communicative and supportive in the stressful moments of this sale.

From the very start, Lori and her team made us feel at ease with a process that could otherwise be very overwhelming. She took the time to explain all of our options and give us feedback so we could make informed decisions. We loved that she took the time to record herself explaining information instead of just emailing it. We truly felt like Lori and her team were excited for us and recognized the hard work it takes to financially be ready to buy a house. It wasn't just a transaction to them, they saw the dream attached to it.

Lori is awesome! super nice and knowledgeable and very good at her job! communication is A++

I was happy about the service and the process

Great communication, easy process after everything was done and set

Lori has had excellent communication from start to finish.

Easy and quick process

Best Mortgage officer EVER! I honestly cannot say enough good things about Lori, her smile, and her team (Shoutout to Amanda!!) This was my third home purchase with Lori, and every single experience has been exceptional. From the very beginning, Lori made me feel supported, informed, and valued. She is always friendly, approachable, and incredibly responsive. What I appreciate the most about Lori, is that she genuinely cares about her clients. Buying a home can be exciting but also stressful, and she has a way of making you feel confident and at ease. She combines professionalism with a personal touch and that is hard to find! THANK YOU Lori for once again making the homebuying process easy and pain free! we're beyond grateful for yoi and your team's amazing work! if you're looking for a lender that is knowledgeble and awesome, I wholeheartedl recommend Lori and her team 100%.

Lori was highly communicative and supportive in the stressful moments of this sale.

From the very start, Lori and her team made us feel at ease with a process that could otherwise be very overwhelming. She took the time to explain all of our options and give us feedback so we could make informed decisions. We loved that she took the time to record herself explaining information instead of just emailing it. We truly felt like Lori and her team were excited for us and recognized the hard work it takes to financially be ready to buy a house. It wasn't just a transaction to them, they saw the dream attached to it.

Lori is awesome! super nice and knowledgeable and very good at her job! communication is A++

I was happy about the service and the process

Great communication, easy process after everything was done and set

Lori has had excellent communication from start to finish.