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Picture of Kelly Durnell
Picture of Kelly Durnell

Hi, I'm Kelly!

Sales Manager

I will work hard to help you achieve your homeownership goals.

98.88% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Kelly!

Sales Manager

I will work hard to help you achieve your homeownership goals.

98.88% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

With over 30 years of experience in the mortgage industry, I am dedicated to providing exceptional service and guidance to my clients in their homeownership journey. As a Senior Mortgage Loan Officer at Ruoff Mortgage, I specialize in helping individuals and families navigate the complex world of mortgages with ease and confidence.

My commitment to excellence and personalized service has enabled me to assist a diverse range of clients, from first-time homebuyers to seasoned investors, in securing the ideal financing solutions tailored to their specific needs.

I deeply value the trust my clients place in me and make it a priority to ensure a smooth and transparent lending process. I strive to educate and empower each client, providing them with the knowledge necessary to make informed decisions.

My expertise spans various mortgage products, including conventional loans, FHA, VA, and USDA loans, among others. I am well-versed in guiding clients through the application process, addressing their concerns, and ensuring a seamless closing.

I am dedicated to maintaining strong, long-lasting relationships with clients built on trust, integrity, and a genuine desire to see them achieve their homeownership dreams.

Contact me today, and let's work together to make your homeownership goals a reality.

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President's Club Member

President's club seal 2020
President's club seal 2021
President's club seal 2022

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Kelly made the process easy to understand and was responsive to all of our questions! We really enjoyed working with her and her team!

    CURTIS ALLEN D.

    Fort Wayne, IN, November 25th, 2024 11:06 AM

  • Review 2

    Source of Rating Icon

    remarkable people! We put $180,000 down and got a mortgage for $65,000. It only took less than two months! We were so very grateful thanks to Ruoff and Kelly!

    Ralph D.

    Fort Wayne, IN, January 29th, 2025 03:47 PM

  • Review 3

    Source of Rating Icon

    Kelly really brought a personal connection to the process. we had two other companies over the last yr and kelly was the right fit for us. Great experience

    Samuel J. M.

    Huntington, IN, January 18th, 2025 07:46 PM

  • Review 4

    Source of Rating Icon

    Kelly helped me every step of the way and I'll be going to her with any questions I have! Would definitely recommend

    LILLIAN B.

    Huntington, IN, January 5th, 2025 12:32 PM

  • Review 5

    Source of Rating Icon

    Always happy to answer all our questions.

    JOHN R U.

    New Haven, IN, January 6th, 2025 11:11 AM

  • Review 6

    Source of Rating Icon

    The professionalism, patience, and knowledge of Kelly Durnell made our experience in purchasing a new home so easy. We did not have to worry about unexpected financial burdens. Every step in the process was explained. Great job Kelly Durnell.

    RACHEL C U.

    New Haven, IN, January 6th, 2025 05:56 PM

  • Review 7

    Source of Rating Icon

    Kelly was incredible. She has become a friend to us. Working on a level of care to build a relationship with us made this experience memorable.

    Melissa R. M.

    Huntington, IN, January 11th, 2025 03:47 PM

  • Review 8

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    Kelly was absolutely amazing and did everything she could to help me get my home! I could not have been happier with my experience working with her!

    Ryan Glen M.

    Bloomington, IN, December 27th, 2024 11:18 AM

  • Review 9

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    Excellent communication

    Maria Girlie V.

    Fort Wayne, IN, December 17th, 2024 12:30 PM

  • Review 10

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    Kelly did an amazing job! I am a first-time home buyer and I didn't know a lot or understood much about this process. She explained everything very well and was great at communicating with me!

    KYRA R Z.

    Fort Wayne, IN, August 20th, 2023 07:43 PM

  • Review 11

    Source of Rating Icon

    Efficient, Professional, Personable, Driven, Kelly was a joy to work with. She had my complete trust. I had requested a quick turnaround and she delivered. Would highly recommend her services to anyone. Ruoff”s is lucky to have her.

    ERNEST A B.

    Fort Wayne, IN, December 24th, 2023 03:52 PM

  • Review 12

    Source of Rating Icon

    friendly and very knowle

    Veronica J V.

    New Haven, IN, November 28th, 2024 11:02 AM

  • Review 13

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    Great help and easy to work with

    Jorge L V.

    New Haven, IN, November 25th, 2024 11:09 AM

See More

Why should you choose Ruoff?

64

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

41

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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I would love to hear from you!

Call me at 260.437.5417 or message me below!

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