Everything! The entire experience was amazing and smooth from the initial phone call to Jeff, to the website, all communications and the final day of closing. One thing that stands out to me is Jeff's ability to make you feel comfortable and confident in him and that tasks ahead. He never made me feel less than or silly for questions I had or information I had to provide. He was so kind, gentle, encouraging and funny. Was truly a pleasure to work with him on such a huge decision and milestone in our lives.

Jeff was very helpful and informative every step of the way. It was the best experience I have ever had in financing or refinancing the property. He is extremely knowledgeable and directed me through the process.

Jeff walked us through every step.and keptbus abreast of the status of our loan application. His efforts got us a lower interest rate.

Jeff was nothing short of amazing always transparent and responsive.

Jeff Lichtenstein was an amazing partner, clear on requests, and patient to explain all my questions, answering all phone calls promptly, and supportive during all the loan approval process.

Jeff Lichtenstein was amazing, from start to finish he was always available to answer any questions we had.

Jeff has been a pleasure to work with over the past 20+ years and probably 6-8 mortgages. I have extreme confidence in his knowledge, creativity, and flexibility and appreciate how he consistently communicates with me throughout the process.

Jeff Lichtenstein is my go-to broker. So easy! Made an incredible difference in our lives, particularly during this health emergency.

The process of purchasing our first home was quick and pleasantly surprising. Jeff was able to get us pre-approved for a loan within 24 hrs of placing the bid. He did an incredible job working with us on such short notice.

Jeff and his associate Graham Nadler were fantastic. I was in discussion with multiple lenders to find the best mortgage possible. Jeff won my business with his exceptional knowledge of the mortgage process. He was able to more clearly define and explain aspects of the process than the other lenders and was even able to educate me on some of the questionable promises made by other lenders. I will happily recommend Jeff, and Ruoff to my friends and family.

Everything on Ruoff's end of the closing went great. Buying and selling a home at the same time is no picnic, but Jeff and Graham made it as painless and as smooth as process as I could have hoped.

I have worked with Jeff a few times and will always in the future! Great communication and always helpful when going through the process of buying or refinancing