I will work hard to help you achieve your homeownership goals.
98.67%Customer Satisfaction Rating
Hi, I'm
Jeff!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.67%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
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Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Great communication and updates. Jeff is very helpful and easy to work with
Angel D C.
Columbus, OH, October 10th, 2023 11:43 AM
Review 2
5.0
Everything went as promised
Beverly A J.
Bellefontaine, OH, October 19th, 2023 12:06 PM
Review 3
5.0
Jeff was friendly and knowledgeable
Roseandier L W.
Columbus, OH, November 4th, 2023 01:57 PM
Review 4
5.0
Everything from start to finish was so smooth with Jeff. He was able to promptly answer any questions we had and provided us great service and transparent communication.
Joseph M. S.
COLUMBUS, OH, March 27th, 2024 03:10 PM
Review 5
5.0
Jeff was exceptional to work with. He took a challenging situation and not only got us approved but he got us a great interest rate as well. He is a great communicator, and he kept us abreast of every new development. Jeff made the whole process, start to finish, easy. My wife and I had considered other lenders, but the experience we had with Jeff and Ruoff far surpassed what any other lender could offer. I would highly recommend Ruoff, and in particular Jeff Lichtenstein, to anybody who’s looking to purchase a home. We will certainly be keeping our business with Ruoff for any future real estate purchases.
Joel Michael G.
Reynoldsburg, OH, April 29th, 2024 12:23 PM
Review 6
5.0
Jeff was very responsive to any questions we had and kept us well informed. Greatly appreciate his commitment.
Clayton P P.
Columbus, OH, May 4th, 2024 12:08 PM
Review 7
5.0
Jeff answered every question I had even if it was repetitive! No matter how many questions I had he never seemed bothered and was always happy to help.
Cheryl M Y.
HOWARD, OH, November 18th, 2024 08:55 PM
Review 8
5.0
Best Customer Service, and true feeling of trust with the team at Ruoff.
Jason C.
Marysville, OH, October 23rd, 2024 12:36 PM
Review 9
5.0
Jeff was highly recommended to us by our realtor and from day 1, I understood why. He was super communicative, patient, and available to answer our questions at all hours.
Most notably, though, he was *supportive*, which I wouldn't necessarily expect from a loan officer. Buying a home can be scary. I had a lot of fear and anxiety about this big change. Jeff was reassuring, went over the math multiple times with me, and helped me feel more confident. It might sound silly, but I really took *comfort* in Jeff's expertise and support.
Elizabeth B.
Westerville, OH, September 23rd, 2024 12:27 PM
Review 10
5.0
As a first time home buyer, Jeff was super helpful during this process! Both my husband and myself have busy 9-5 jobs and Jeff was available to us early morning and early evenings as our calendars allowed. He was flexible, knowledgeable, and gave us the most up to date information with the ever changing interest rates. Would absolutely recommend to others!
Corinne B.
Columbus, OH, September 20th, 2024 11:19 AM
Review 11
5.0
Jeff Lichtenstein and Debbie Johnson were amazing throughout the whole process. Super knowledgeable and quick to reply. I will recommend them to everyone i know.
Michael H.
Columbus, OH, September 19th, 2024 11:33 AM
Review 12
5.0
It’s was amazing experience working with Jeff Every things was excellent keep in the good work
Naomie T.
Westerville, OH, September 3rd, 2024 11:44 AM
Review 13
5.0
Communications were all prompt and informative and very kind!
Jennifer Jean F.
Columbus, OH, August 2nd, 2024 11:15 AM
Review 14
5.0
Jeff was very knowledgeable and quick to help us along the whole process.
Arthur J F.
Columbus, OH, August 2nd, 2024 12:28 PM
Review 15
5.0
Jeff and Debbie kept me sane through a stressful move more than anyone else! I can’t thank them enough.
Scott S.
Columbus, OH, July 29th, 2024 11:03 AM
Review 16
5.0
Jeff is simply amazing and easy to work with and made the process easy!! This is our second time working with him!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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