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Picture of Jeanne Henry
Picture of Jeanne Henry

Hi, I'm Jeanne!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.46% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award
Customer Experience Award

Hi, I'm Jeanne!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.46% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award
Customer Experience Award

Let me help you get pre-approved today!

The greatest compliment my customers can give me is the referral of their friends and family. It affirms to me that my service wasn’t just satisfactory, but it exceeded their expectations. That’s what I strive for.” I have worked in the financial industry for over 20 years.

I graduated from Indiana University with a Bachelor’s Degree in Behavioral Science and a Minor in Business Administration, Psychology, and Sociology. My expertise is with first-time home buyers and FHA / VA / USDA loans, but I enjoy helping all borrowers navigate their options to achieve their homeownership goals. Because no matter who you are, a stress-free and simple mortgage process is what you want and I can help make that happen. Contact me anytime you have a question! It would be my pleasure to serve you.

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President's Club Member

President's club seal 2020
President's club seal 2023

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

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    Jeanne made me more confident in the purchase of my home. When I met her I immediately knew she had my back, which put my mind at such an ease! I knew everything that was happening with the process. She reached out before I received emails / phone calls to give me a heads up about them, and explain what they were. She was readily available rather it be in person, phone call, or email and I appreciate that. Thank you so much again for all of your help!

    Chauntesse P.

    Fort Wayne, IN, July 15th, 2024 11:08 AM

  • Review 2

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    Jeanne was very pleasant to work with and made the whole process a lot less overwhelming for me. I didn't have anything that i was not prepared for because she made sure to tell me everything upfront and answered all my questions, definitely eased any anxiety i had about any of the process

    Genesis M.

    Fort Wayne, IN, November 12th, 2024 02:33 AM

  • Review 3

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    Fantastic through the whole process.

    Lucas J H.

    DECATUR, IN, November 16th, 2024 08:24 PM

  • Review 4

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    Handle everyfrom start to finish. Everything went well. Jeanne was fantastic.

    Joseph H. S.

    Valparaiso, IN, November 9th, 2024 10:58 AM

  • Review 5

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    Jeanne is top notch! Love working with her!

    Rachel M S.

    Decatur, IN, October 27th, 2024 05:58 PM

  • Review 6

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    Communication was excellent and the process was extremely smooth

    Mason M.

    Decatur, IN, October 28th, 2024 01:36 PM

  • Review 7

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    Felt like we were her only clients! Hard worker.

    shfaurote

    Decatur, IN, October 21st, 2024 05:16 PM

  • Review 8

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    Jèanne was so great to work with. She made my first time buying a home so easy, and put in the most above and beyond work throughout the whole process. I felt so comfortable throughout this whole journey knowing I had the best team handling everything for me. I couldn’t recommend Jèanne enough!

    Halei F.

    Decatur, IN, October 21st, 2024 11:09 AM

  • Review 9

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    Quick responses and fast process

    Hanna R H.

    Kendallville, IN, October 12th, 2024 03:18 PM

  • Review 10

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    Jeanne is always kind and communicates very well and answers all my questions

    Andrew S D.

    Indianapolis, IN, September 5th, 2024 11:19 AM

  • Review 11

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    Extremely fast, replied at all hours of the day, really helped me weigh my options without pushing me one direction or another

    Kristian C.

    Fort Wayne, IN, August 27th, 2024 01:58 PM

  • Review 12

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    Organization, Timelines, Efficiency, and Clarity. Jeanne Henry over exceeded my expectations. She was truly a joy to work with. Her professional expertise combined with definitive steps and supportiveness to see goals met added to the experience. Thank you!!

    Shawntel K.

    Fort Wayne, IN, July 23rd, 2024 10:45 PM

  • Review 13

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    Jeanne Henry is a loan officer that sees a whole person rather than just a client. It is clear from the start that her mission is to do what is in the best interest of the people she helps. This was my first time in the home buying process and I never had a single worry or stress as Jeanne led us seamlessly through every step of what is most likely a very stressful process for anyone that does not have someone like her to guide them. We were taken care of because of Jeanne’s very deep desire to truly improve the lives of everyone she comes into contact with. I can’t imagine that there are many other people like Jeanne in the world that go to work and are so genuinely invested in doing things the right way and doing right by their fellow human. Thank you Ruoff and thank you Jeanne for being so giving with your time and effort. I will never recommend anyone but you to my loved ones buying a home in the future. When life gives you lemons, God gives you Jeanne Henry!

    Emily R M.

    Fort Wayne, IN, July 16th, 2024 09:44 PM

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Why should you choose Ruoff?

65

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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