I will work hard to help you achieve your homeownership goals.
97.90%Customer Satisfaction Rating
Hi, I'm
JD!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
97.90%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
JD is a great Loan Officer who has helped us with 2 mortgages and they both were very quick to close. This last one, time was very important to us and JD made certain that it closed very quickly. He is very efficient with all that needs to get completed. Thank you Ruoff and JD for our new home 🏠!
Mark and Donna Geyer
Donna K G.
Bedford, IN, March 10th, 2024 05:14 PM
Review 2
5.0
JD was very knowledgeable and personable, he helped us navigate the mortgage loan process from across the country. He was very patient with us and our plethora of questions throughout the process.
Kristy M Q.
Orleans, IN, March 15th, 2024 10:23 AM
Review 3
5.0
Jd was great to work with and made the process very easy and quick!
Garrett Paul N.
Springville, IN, January 2nd, 2025 11:17 AM
Review 4
5.0
JD was the most honest and communicative person I have met in a professional setting for some time. He did not lie to us or try to take advantage of our naivety. JD was thorough in his explanations, answered every question (sometimes 3 times), and made us feel confident in what we were doing. We also really enjoyed how much he cared about us, how personable he was, and just app his efforts to really help us. He really made this experience so much easier and stress free (even with it came To big dollar amounts). JD was honest and blunt , we need more people like him in our corner. I will talk about how he treated us for years to come. Thank you JD
Kayla Anne D.
ELLETTSVILLE, IN, December 23rd, 2024 08:29 PM
Review 5
5.0
JD was wonderful to work with and kept me updated on the process. He was very kind and helpful.
Amanda H.
Bedford, IN, December 26th, 2024 12:05 PM
Review 6
5.0
JD made the entire process as smooth and stress free as possible! He was incredibly informative, communicative, understanding, and patient. JD went above and beyond, even taking the time to answer our questions and address our concerns outside of business hours, ensuring we felt comfortable every step of the way. His dedication and expertise were truly outstanding. We can’t recommend JD enough and look forward to working with him again in the future!
Cassidy Lynn L.
Springville, IN, January 2nd, 2025 11:12 AM
Review 7
5.0
J.D. was very informative and professional he answered all our questions and was not just a lender but talked to us as friends he has known for years (even tho we have never met before this processs)!
Tony Nicholas D.
ELLETTSVILLE, IN, December 23rd, 2024 11:10 AM
Review 8
5.0
Good people to work with Thanks
Mark L.
BEDFORD, IN, December 20th, 2024 01:40 PM
Review 9
5.0
Everything
Nancy L.
BEDFORD, IN, December 17th, 2024 12:37 PM
Review 10
5.0
Smooth process from start to finish
Thomas H.
Paoli, IN, November 19th, 2024 10:42 PM
Review 11
5.0
Always kept me informed and making sure I was doing what I needed to do to make it a fast process.
Alyssa M M.
Bedford, IN, September 17th, 2024 12:09 PM
Review 12
5.0
Got us in our first home after multiple attempts in the past with other lenders.
Richard J B.
Springville, IN, August 28th, 2024 11:03 AM
Review 13
5.0
Keeping us up to date on everything that was going on and what to expect throughout the entire process.
David B.
Bedford, IN, September 11th, 2024 12:23 PM
Review 14
5.0
JD was excellent and very knowledgeable with VA financing. I would highly recommend JD.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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