I will work hard to help you achieve your homeownership goals.
98.36%Customer Satisfaction Rating
Hi, I'm
Felix!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.36%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Felix made me feel like family. He took his time explaining every step of the process and made us feel comfortable and con buying our first hom.
Spencer I P.
Stow, OH, November 1st, 2024 11:02 AM
Review 2
5.0
Felix was always there to answer his phone and take care of any questions we had. He made the entire transaction very easy and stress free.
Julius J P.
Perry, OH, September 27th, 2024 01:51 PM
Review 3
5.0
Very attentive and responsive. I felt very comfortable throughout the process
Wendy A H.
Beachwood, OH, September 26th, 2024 01:11 PM
Review 4
5.0
Felix and his team made our loan experience the easiest I have ever experienced. They did not keep contacting us for more information, they kept us up to date on where they were in the process and Felix even tried to keep others moving quickly on the process for us! I can't say enough about Ruoff, I will be a returning customer.
Mary-Helene A P.
Perry, OH, September 26th, 2024 10:00 AM
Review 5
5.0
The communication and committee of my loan officer was amazing
DeAndre T H.
Cleveland, OH, September 15th, 2024 03:08 PM
Review 6
5.0
Personalized attention, despite our slight difficulty with the language and, above all, patience.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
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works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.