High Contrast:
Get Started
Picture of Felix Velez
Picture of Felix Velez

Hi, I'm Felix!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.36% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Felix!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.36% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
Get Started

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Felix made me feel like family. He took his time explaining every step of the process and made us feel comfortable and con buying our first hom.

    Spencer I P.

    Stow, OH, November 1st, 2024 11:02 AM

  • Review 2

    Source of Rating Icon

    Felix was always there to answer his phone and take care of any questions we had. He made the entire transaction very easy and stress free.

    Julius J P.

    Perry, OH, September 27th, 2024 01:51 PM

  • Review 3

    Source of Rating Icon

    Very attentive and responsive. I felt very comfortable throughout the process

    Wendy A H.

    Beachwood, OH, September 26th, 2024 01:11 PM

  • Review 4

    Source of Rating Icon

    Felix and his team made our loan experience the easiest I have ever experienced. They did not keep contacting us for more information, they kept us up to date on where they were in the process and Felix even tried to keep others moving quickly on the process for us! I can't say enough about Ruoff, I will be a returning customer.

    Mary-Helene A P.

    Perry, OH, September 26th, 2024 10:00 AM

  • Review 5

    Source of Rating Icon

    The communication and committee of my loan officer was amazing

    DeAndre T H.

    Cleveland, OH, September 15th, 2024 03:08 PM

  • Review 6

    Source of Rating Icon

    Personalized attention, despite our slight difficulty with the language and, above all, patience.

    Javier D.

    Garfield Heights, OH, August 26th, 2024 11:09 AM

  • Review 7

    Source of Rating Icon

    The loan officer was excellent.

    Walter L W.

    ASHTABULA, OH, August 1st, 2024 05:54 PM

See More

Why should you choose Ruoff?

66

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

Stay connected.

I would love to hear from you!

Call me at 440.567.9172 or message me below!

Download our !