I will work hard to help you achieve your homeownership goals.
98.21%Customer Satisfaction Rating
Hi, I'm
Eileen!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
98.21%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
We appreciated Eileen’s assistance during the whole process. Any time we had a question or concern, she was always easy to get in contact with and return our emails and calls quickly. I was also very happy to meet her. She was just as nice in person as she was through emails and calls. I would recommend Ruoff to anyone looking to buy a home.
Aniqua D Z.
Columbus, OH, September 1st, 2023 04:11 PM
Review 2
5.0
Thank you!
The process of buying a home was super scary to think about! But when we got connected to the ladies at Ruoff all that being scared disappeared. They help us with everything from start to finish. Nothing was to big or to small for that team! You guys are the best .
George M B.
Columbus, OH, September 1st, 2023 01:54 PM
Review 3
5.0
Eileen and her team were highly responsive, professional and helpful throughout the entire process. She even was present at closing just in case there were questions. We went from application to cleared to close in 17 days!!
Mark E G.
Columbus, OH, August 14th, 2023 12:06 PM
Review 4
5.0
Eileen went above and beyond to get us a great rate and she assisted us every step of the way.
Natalie G.
Groveport, OH, November 27th, 2024 11:14 AM
Review 5
5.0
Customer service
James M.
Worthington, OH, November 25th, 2024 11:16 AM
Review 6
5.0
Eileen kept me up to date on everything throughout the process and made sure that I understood everything. Eileen and Dawn both were very quick with responses and answered all of my questions. I really appreciate their hard work!
Katrina M.
Grove City, OH, November 14th, 2024 01:40 PM
Review 7
5.0
Making it an easy experience with no problems. Made this experience alot better than I anticipated
Heath E D.
Circleville, OH, April 29th, 2024 11:05 AM
Review 8
5.0
Easy to work with responded to all questions and made sure I knew what was going on
Antonio V.
Cardington, OH, November 4th, 2024 02:35 PM
Review 9
5.0
Eileen Howard excellent to work with in get a loan.
Gregory A C.
Pickerington, OH, October 23rd, 2024 09:03 PM
Review 10
5.0
Every step that needs taken care of before approval. We followed every thing that needed done as Eileen helped us to process our home loan through the mortgage steps.
Deborah A C.
Pickerington, OH, October 20th, 2024 04:33 PM
Review 11
5.0
Eileen is amazing. I was well informed and updated regularly. I appreciate her input on financial issues and would recommend her to everyone!
Kelly D.
Lancaster, OH, September 27th, 2024 11:04 AM
Review 12
5.0
Eileen Howard is such a pleasure to work with. This is our second experience with her and she goes above and beyond. She explained everything clearly and answered all of our questions. Thank you Eileen!
Jay L D.
Lancaster, OH, September 24th, 2024 03:26 PM
Review 13
5.0
Eileen was amazing to work with! She was quick to respond and always knew the answers to our questions. Our entire moving process was messy and difficult and we would not have been able to navigate it without her!
Kierstan D.
East Liberty, OH, September 23rd, 2024 11:09 AM
Review 14
5.0
Kept me calm!
Lisa A T.
Fairborn, OH, September 6th, 2024 11:07 AM
Review 15
5.0
She was great in every way
Michael M.
LANCASTER, OH, August 23rd, 2024 05:18 PM
Review 16
5.0
The communication was very prompt and informative. It was a seamless process. Great overall experience.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
Calculate what's best for
you
Use our calculator below to find an estimated monthly mortgage payment that
works for you. Please remember the dollar amounts displayed are not
guaranteed, and what you actually pay may be different. These estimates are
for educational purposes only.