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Picture of Doug Carroll
Picture of Doug Carroll

Hi, I'm Doug!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.06% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Doug!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

98.06% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award
Doug Carroll | NMLS: 173634 | OH: MLO.050196.000

Let me help you get pre-approved today!

I started in the mortgage business in 2001 and owned two smaller mortgage companies in Fort Wayne before making the best business decision of my life by joining Ruoff Mortgage in 2014. My family and I live in Southwest Fort Wayne, and I enjoy traveling and golf. I am also a passionate sports fan, following the Dallas Cowboys, the Chicago Cubs, and bleeding Blue and Gold for Notre Dame.

My customer service philosophy is to treat every customer as I would like to be treated and make the home buying experience as stress-free as possible. The purchase of a new home is a major life and financial decision. I strive to make this decision as easy as possible by being honest and trustworthy while offering multiple loan scenarios to make an educated choice. Frequent communication and professional advice are essential, and I gladly offer both to all clients.

Ruoff Mortgage is a locally owned company and has become the top lender in the Midwest. We offer a wide range of loan products to fit any situation, as well as in-house processing and underwriting teams. I will help you navigate the mortgage loan process so you can easily choose and close on the home loan that best fits your needs. Call me today if I can help you purchase your dream home or refinance your existing loan!

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President's Club Member

President's club seal 2016
President's club seal 2017
President's club seal 2018
President's club seal 2019
President's club seal 2020
President's club seal 2021
President's club seal 2022
President's club seal 2023
President's club seal 2024

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Clear communication, friendly, easy to work with

    Ashton J G.

    FORT WAYNE, IN, September 30th, 2025 02:18 PM

  • Review 2

    Source of Rating Icon

    Everything was customer focused. I never felt like a number, regardless of the size of my loan. The attention to detail, the lightning fast approval, and the ability to think outside the box with urgency has made my mortgage process a joy. Doug Carroll ,Lorissa Watson, and their crew, provide an experience that none can match!!! Special shout out to Correy Stirratt for being the best realtor I've ever had as well!!

    Justin B H.

    Angola, IN, September 29th, 2025 12:04 PM

  • Review 3

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    The communication was excellent!

    Emily R K.

    Waterloo, IN, September 27th, 2025 11:19 AM

  • Review 4

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    Both Doug and Lorissa were very pleasant to work with and I absolutely felt like they had our best interests in mind when going through this process.

    Seth D K.

    Waterloo, IN, September 24th, 2025 11:52 AM

  • Review 5

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    Doug communicated and answered any & all questions we had. The overall experience was excellent.

    Tarvis R D.

    Fort Wayne, IN, September 17th, 2025 03:50 AM

  • Review 6

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    Communication was amazing and they helped us stay on schedule. The process was seamless and with minimal stress.

    Amy M C.

    Fort Wayne, IN, September 16th, 2025 11:12 AM

  • Review 7

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    Doug Was Really A Wonderful Person To Work With Definitely Give him a 10/10

    Taneia D.

    Fort Wayne, IN, September 16th, 2025 11:07 AM

  • Review 8

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    Doug was on top of the entire process, and was very accessible, even through texts, which I wouldn't have expected. This is my second mortgage with him, and as long as he's around, he'll do all my mortgages. 100% pro.

    Daniel F. H.

    Huntertown, IN, August 11th, 2025 11:40 AM

  • Review 9

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    Doug began the process after hours while at a Tincaps game

    Thomas W J.

    Lagrange, IN, August 11th, 2025 11:14 AM

  • Review 10

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    The team at Ruoff did an amazing job at keeping us updated at all times and walking us through every step as first time home buyers!

    Katelyn R A.

    Topeka, IN, August 10th, 2025 06:49 PM

  • Review 11

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    Communication if I had a question it was quickly answered so I could get the stuff needed done soon possible specifically when first week I was on vacation

    Phillip R A.

    Howe, IN, August 4th, 2025 01:44 PM

  • Review 12

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    You guys was flexible with our pricing and understanding where we coming from as first time home buyers

    Dustin A. R.

    Kendallville, IN, August 1st, 2025 11:04 AM

  • Review 13

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    The communication, the open and clear responses , the fast communication, the team always reached out asking if we needed anything

    Anna M. R.

    Kendallville, IN, July 29th, 2025 01:42 PM

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Why should you choose Ruoff?

65

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

41

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2024 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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Call me at 260.602.9768 or message me below!

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