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Picture of Doug Carroll
Picture of Doug Carroll

Hi, I'm Doug!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

97.44% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Doug!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

97.44% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

I started in the mortgage business in 2001 and owned two smaller mortgage companies in Fort Wayne before making the best business decision of my life by joining Ruoff Mortgage in 2014. My family and I live in Southwest Fort Wayne, and I enjoy traveling and golf. I am also a passionate sports fan, following the Dallas Cowboys, the Chicago Cubs, and bleeding Blue and Gold for Notre Dame.

My customer service philosophy is to treat every customer as I would like to be treated and make the home buying experience as stress-free as possible. The purchase of a new home is a major life and financial decision. I strive to make this decision as easy as possible by being honest and trustworthy while offering multiple loan scenarios to make an educated choice. Frequent communication and professional advice are essential, and I gladly offer both to all clients.

Ruoff Mortgage is a locally owned company and has become the top lender in the Midwest. We offer a wide range of loan products to fit any situation, as well as in-house processing and underwriting teams. I will help you navigate the mortgage loan process so you can easily choose and close on the home loan that best fits your needs. Call me today if I can help you purchase your dream home or refinance your existing loan!

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President's Club Member

President's club seal 2016
President's club seal 2017
President's club seal 2018
President's club seal 2019
President's club seal 2020
President's club seal 2021
President's club seal 2022
President's club seal 2023

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Doug did a fantastic job with communicating with us throughout the loan process and explaining what we had to do and why. As first time home buyers having someone as kind, well informed , and honestly as fun as Doug and his team made a big and scary decision turn into just a great time. We would recommend Ruoff and Doug to anyone and plan to use them in the future.

    aaronstirratt1

    FORT WAYNE, IN, November 15th, 2024 11:17 AM

  • Review 2

    Source of Rating Icon

    Doug and lorissa responded almost instantly to any questions I had. Out of the 6 homes I've purchased this was by far the smoothest and easiest experience.

    Joseph W C.

    Columbia City, IN, November 5th, 2024 03:41 PM

  • Review 3

    Source of Rating Icon

    Everything. The experience was great from the beginning and both Doug and Lorissa made it that way. They always answered any questions and were always in constant communication. Would recommend them to anyone! Thanks again guys!

    Nicholas W.

    Huntington, IN, October 25th, 2024 11:06 AM

  • Review 4

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    Communication was excellent!!!

    David W K.

    Decatur, IN, October 22nd, 2024 05:15 PM

  • Review 5

    Source of Rating Icon

    Everything was very clear and well laid out.

    Amado L G.

    Fort Wayne, IN, October 14th, 2024 11:10 AM

  • Review 6

    Source of Rating Icon

    The staff at Ruoff were very friendly and helpful.

    Logan W.

    Bringhurst, IN, October 1st, 2024 11:04 AM

  • Review 7

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    Doug and his team at Ruoff were incredibly helpful throughout this experience. They were always available to answer questions. Highly recommend!

    Anna D R.

    Fort Wayne, IN, September 26th, 2024 11:37 AM

  • Review 8

    Source of Rating Icon

    Doug, Lorissa, and Ashley were wonderful to work with! Excellent communication and extremely helpful! I am very grateful for this team and hope I get to work with them again!

    Danielle D J.

    Huntington, IN, September 9th, 2024 07:31 AM

  • Review 9

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    We had a very good experience!

    Scott M G.

    Leo, IN, September 5th, 2024 03:47 PM

  • Review 10

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    Great communication and easy to follow instructions throughout the entire process. Answered my questions without judgment, I didn’t know what to expect since this was my first time.

    Kristin D T.

    Fort Wayne, IN, August 31st, 2024 11:45 PM

  • Review 11

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    Everything is good no complaints excellent job

    Nelio D.

    New Haven, IN, August 22nd, 2024 11:06 AM

  • Review 12

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    I didn't even have to meet Doug in person, but he was punctual with responses, answered questions, and kept me in the know with that was going on. Above all of that, he kept it simple. No need for complicated mumbo jumbo, just kept it simple.

    Caleb M S.

    Zanesville, IN, August 20th, 2024 02:35 AM

  • Review 13

    Source of Rating Icon

    The communication back and forth, keeping us informed

    Robert T M.

    Fort Wayne, IN, August 5th, 2024 11:04 AM

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Why should you choose Ruoff?

65

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 260.602.9768 or message me below!

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