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Picture of Doug Carroll
Picture of Doug Carroll

Hi, I'm Doug!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

96.87% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Doug!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

96.87% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

I started in the mortgage business in 2001 and owned two smaller mortgage companies in Fort Wayne before making the best business decision of my life by joining Ruoff Mortgage in 2014. My family and I live in Southwest Fort Wayne, and I enjoy traveling and golf. I am also a passionate sports fan, following the Dallas Cowboys, the Chicago Cubs, and bleeding Blue and Gold for Notre Dame.

My customer service philosophy is to treat every customer as I would like to be treated and make the home buying experience as stress-free as possible. The purchase of a new home is a major life and financial decision. I strive to make this decision as easy as possible by being honest and trustworthy while offering multiple loan scenarios to make an educated choice. Frequent communication and professional advice are essential, and I gladly offer both to all clients.

Ruoff Mortgage is a locally owned company and has become the top lender in the Midwest. We offer a wide range of loan products to fit any situation, as well as in-house processing and underwriting teams. I will help you navigate the mortgage loan process so you can easily choose and close on the home loan that best fits your needs. Call me today if I can help you purchase your dream home or refinance your existing loan!

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President's Club Member

President's club seal 2016
President's club seal 2017
President's club seal 2018
President's club seal 2019
President's club seal 2020
President's club seal 2021
President's club seal 2022
President's club seal 2023
President's club seal 2024

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

    Source of Rating Icon

    Doug was great and made everything so easy. Thanks for your help!

    Jason L L.

    Fort Wayne, IN, March 8th, 2025 05:26 PM

  • Review 2

    Source of Rating Icon

    The continuation from the ruoff team being there for us every step of the way and ensuring us.

    Eric L W.

    South Whitley, IN, March 5th, 2025 01:12 PM

  • Review 3

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    Quick, clear, and simple process with ruoff. They are very helpful through the entire process and are always very quick to respond

    Naveen A A.

    HUNTINGTON, IN, March 4th, 2025 10:52 PM

  • Review 4

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    The communication was excellent and I stayed informed throughout the entire experiance. Everything went smoothly!

    Cameron A. D.

    Fort Wayne, IN, March 5th, 2025 11:30 AM

  • Review 5

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    The ease of sending documents and digitally signing everything. Shows a respect to your customers time!

    Karon E G.

    Auburn, IN, March 4th, 2025 11:11 AM

  • Review 6

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    Loved working with Doug Carrol and his team! They kept me updated on my loan progress and next steps! Would highly recommend this crew!

    Shannon E H.

    Churubusco, IN, March 4th, 2025 10:37 AM

  • Review 7

    Source of Rating Icon

    Communication

    Matthew C S.

    Huntington, IN, February 25th, 2025 01:59 PM

  • Review 8

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    doug went above and beyond to make sure I got the house that I wanted!

    Alyssa S.

    Huntington, IN, February 7th, 2025 01:42 PM

  • Review 9

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    First time home buyer here. Made the process easy and answered any questions we had in a timely manner.

    Jacob N D.

    Woodburn, IN, January 24th, 2025 03:37 PM

  • Review 10

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    The process was easy and The people at Ruoff made sure I was taken care of.

    Jaxson J S.

    Auburn, IN, December 29th, 2024 03:38 PM

  • Review 11

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    Clear and concise communication. Larissa Watson is a real asset to the Ruoff team. Doug Carroll was/is fantastic to work with. They made a potentially stressful time surprisingly easy. Would highly recommen.

    Michael W D.

    Bluffton, IN, December 22nd, 2024 06:03 PM

  • Review 12

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    The online process made it very easy. We heard horror stories from family about how long it took at the closing table signing everything. Doug and Lorissa were wonderful and I've already recommended them to family! Thank you all for this dream come true / Christmas miracle ❤️

    Jeremy K H.

    Bluffton, IN, December 17th, 2024 12:43 PM

  • Review 13

    Source of Rating Icon

    Doug did a fantastic job with communicating with us throughout the loan process and explaining what we had to do and why. As first time home buyers having someone as kind, well informed , and honestly as fun as Doug and his team made a big and scary decision turn into just a great time. We would recommend Ruoff and Doug to anyone and plan to use them in the future.

    aaronstirratt1

    FORT WAYNE, IN, November 15th, 2024 11:17 AM

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Why should you choose Ruoff?

64

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

41

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 260.602.9768 or message me below!

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