I will work hard to help you achieve your homeownership goals.
98.52%Customer Satisfaction Rating
Hi, I'm
Del!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
98.52%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
As a realtor Del is my trusted loan officer , so it was a no brainer when we went to buy our personal property! Always a pleasure working with a very knowledgeble and straight shooter.
Chloe V R.
Hinckley, OH, April 4th, 2025 02:51 PM
Review 2
5.0
Del Lekan was absolutely phenomenal! He was in constant communication with me, clarified all my questions, and really made the whole process easy, I would highly recommend him to anyone
Mary Katherine R.
Broadview Hts, OH, April 6th, 2025 10:10 PM
Review 3
5.0
Great communication and a smooth transaction. Del is the best in the industry!
Ginger M. S.
Massillon, OH, April 7th, 2025 05:54 AM
Review 4
5.0
Del is a professional and assisted me every step of the way.
Kyle Zachary S.
Lakewood, OH, March 28th, 2025 11:46 AM
Review 5
5.0
Del was patient with us as we hit unexpected road blocks and was able to provide the needed assistance to work through them in order for this purchase to be successful.
Julie A. B.
Parma, OH, March 25th, 2025 12:49 PM
Review 6
5.0
Del and his team were always in constant contact with updates on the loan process and how it was moving along. Always friendly and willing to help answer any questions that we had.
Cory Michael D.
Grafton, OH, March 14th, 2025 09:06 PM
Review 7
5.0
Quick replies any time of day, Del was really good at updating us on our loan milestones and helped us upload needed documents as soon as they were needed to avoid delays
Kayla J S.
Medina, OH, January 7th, 2025 07:37 PM
Review 8
5.0
Very clear communication. This is our first home so we had no idea what to expect . Del helped walk us through everything and we couldn't be more appreciative with how easy he made the process.
Kaitlynnmwise
North Ridgeville, OH, December 22nd, 2024 02:08 PM
Review 9
5.0
Customer service was excelkent and great communication throughout process.
Staci M.
Lima, OH, December 3rd, 2024 11:07 AM
Review 10
5.0
We have worked with Del several times over the last 20 years. Always a good experience. Thanks Del and Ruoff team!
Daniel A J.
Akron, OH, November 12th, 2024 08:20 PM
Review 11
5.0
Del was amazing, attentive and led us through the process seamlessly!
Deborah L J.
Akron, OH, November 12th, 2024 08:15 PM
Review 12
5.0
Del made my loan process very easy. Responded to messages very quickly and was a pleasure to work with. Will definitely recommend.
Michael S Y.
Lagrange, OH, October 18th, 2024 04:20 PM
Review 13
5.0
I didn’t work too much with Del, as my husband managed most things. However the interactions I did have were great and our real estate agent also made comments how great he was to work with.
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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for educational purposes only.