I will work hard to help you achieve your homeownership goals.
99.53%Customer Satisfaction Rating
Hi, I'm
Dawn!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
99.53%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
Need a lower monthly payment, or want to get cash out? Learn more about
your options.
Sell My Home
Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Everything went very smooth. I transferred from another lender agency and Dawn was able to get everything cleaned up. It was my first time using my VA loan and she was able to get the paper work that was previously messed up fixed and make everything just a less stress and smooth process and very helpful with the explanation of everything.
Austin Lee M.
Zanesville, OH, September 28th, 2023 12:27 PM
Review 2
5.0
Dawn was an absolute godsend. She is amazing. I will never use another loan officer as long as she is in the business. I cannot sing her praises enough. She was extremely communicative, knowledgeable, compassionate, and just an overall pleasant person to converse with. Our situation was a little unorthodox, but she handled everything without hesitation and with so much confidence that I never felt uneasy or out of the loop about anything. 10/10 would recommend.
Felix J P.
Columbus, OH, August 7th, 2023 02:30 PM
Review 3
5.0
Dawn was wonderful to work with she was very patient, kind, and cared about our well-being. We are grateful to be given this opportunity to work with great people! Thank you so much!
Matthew J E.
Centerburg, OH, January 1st, 2024 03:04 PM
Review 4
5.0
Dawn King was phenomenal! She was very informative and thorough. I highly recommend Ruoff and.absolutely recommend Dawn.
Jennifer L E.
Mansfield, OH, November 3rd, 2024 03:40 PM
Review 5
5.0
Dawn was absolutely wonderful to work with. She assisted us with any and all questions—of which there were plenty. Her attitude is always upbeat and positive. Discussing our process with her felt like talking to a friend. As first-time refinancers, we found Dawn to be a pleasure to work with. She made our experience painless and informative.
Micah R S.
Thornville, OH, October 11th, 2024 11:26 AM
Review 6
5.0
Very attentive ; kind and transparent . Supportive beginning to end .
Elaina M W.
Heath, OH, July 4th, 2024 01:41 PM
Review 7
5.0
Every thing
Ronald J P.
LEXINGTON, OH, August 18th, 2024 10:56 PM
Review 8
5.0
Dawn is fantastic and always makes this process easy. I never worry as I know she’ll handle and navigate any issues in my best interest. Ruoff has earned my business over and over again.
John I S.
Bucyrus, OH, July 18th, 2024 11:39 AM
Review 9
5.0
I really liked the automated emails stating the status of the loan application and/or if any updates took place. this will help with unnecessary calls to the officers about status updates
Drew E W.
Heath, OH, July 5th, 2024 11:19 AM
Review 10
5.0
Excellent communication and friendly service!
Eric M T.
Columbus, OH, May 19th, 2024 02:09 PM
Review 11
5.0
Excellent job
David Michael R.
Thornville, OH, May 21st, 2024 09:56 AM
Review 12
5.0
Our “in contract” time was longer than most so we didn’t lock in right away. She always gave us a heads up if she thought rates were good, bad, or going to change. In the end that is what got us to a happy rate we were all happy with. Well as happy as you can be with current market lol
Katelyn Lee P.
Thornville, OH, May 23rd, 2024 11:04 AM
Review 13
5.0
Dawn is incredible! This is our second time using her as a loan officer. Communication is timely, professional, and clear. She went above and beyond to explain the process to us, and was informative in her responses. We felt at ease knowing she was handling everything and it made the process so much easier.
Devery L T.
Columbus, OH, May 22nd, 2024 11:25 AM
Review 14
5.0
Dawn is awesome. 11/10.
Alan P.
Lakewood, OH, March 14th, 2024 12:19 PM
Review 15
5.0
Dawn was always so communicative and responsive. She was always ready and willing to assist and genuinely supportive through the whole process. It's our third time using her and we will continue to do so!
Elizabeth A R.
Lakewood, OH, March 18th, 2024 07:17 PM
Review 16
5.0
Dawn worked with us on our first home buying experience, so it was only right we went with her again our second time!! She always explains things in a way we understand and is very quick in her response time! Would recommend her to anyone buying a home!
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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