I will work hard to help you achieve your homeownership goals.
99.32%Customer Satisfaction Rating
Hi, I'm
Anna!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
99.32%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Anna communicated quickly and often. The whole team reached out with any details needed to make for a smooth transition. I felt like my family was cared for through the whole process. Having a new baby during the process was a huge challenge, but Anna and the rest of the team took off so much of the burden of moving and buying a home.
Allen B.
Harrodsburg, KY, June 7th, 2024 05:19 AM
Review 2
5.0
Communication was excellent! Clear, open, timely & honest. A level of trust was easily established due to diligence, work ethic and professionalism shown. Anna proved herself as a reliable loan officer. Connecting with us both personally and as a valued client, made us feel very welcome.
Justin Kyle H.
Richmond, KY, June 28th, 2024 01:10 PM
Review 3
5.0
From start to close Anna was on the ball and constantly checking in to make sure I understood where we were and what was going on! Whenever I had a question I knew I wouldn't be waiting long for an answer from her. She made the home buying process so easy.
Randi Marie G.
Frankfort, KY, November 3rd, 2024 06:21 PM
Review 4
5.0
You guys kept me informed every step of the way. Thank you
Jennifer S B.
Richmond, KY, September 19th, 2024 01:54 PM
Review 5
5.0
Anna was very thorough and helpful along my journey to get everything done for the loan. Her knowledge was great and was always available if I had a question regardless of the time of day.
Michael L S.
Georgetown, KY, September 12th, 2024 06:08 PM
Review 6
5.0
Anna was knowledgeable, friendly, and a real pleasure to work with. We would absolutely work with her in the future. We highly recommend you to anyone we know and meet.
Sincerely,
Jeff and Carla
Jeffrey D C.
Richmond, KY, July 6th, 2024 02:33 PM
Review 7
5.0
Anna always was quick to respond
Carla C.
Richmond, KY, July 4th, 2024 07:58 PM
Review 8
5.0
Anna and her team go above and beyond to make sure everything is going smoothly and worked hard to fix things that seemed impossible. She did a wonderful job and helped our family’s dream of owning a home come true!
Brandon W.
Lexington, KY, July 1st, 2024 11:01 AM
Review 9
5.0
Anna was incredible to work with! Honest, communicated well, cared about us, and was very thorough!
Mary H H.
Richmond, KY, June 28th, 2024 11:17 AM
Review 10
5.0
Anna was great, and always available to answer our questions even after working hours. Thanks Anna we appreciate you!
Alen K.
Danville, KY, June 4th, 2024 03:19 PM
Review 11
5.0
Anna was great to work with, quick with responses and patient!
Allison L L.
Nicholasville, KY, May 21st, 2024 11:23 AM
Review 12
5.0
Anna was great she was always available to take calls and answer questions and went above and beyond to make sure we got our home.
David J C.
Clarkson, KY, May 6th, 2024 11:03 AM
Review 13
5.0
Kept me up to date on every single mile stone, even the little details.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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