I will work hard to help you achieve your homeownership goals.
99.03%Customer Satisfaction Rating
Hi, I'm
Amy!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
99.03%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
Refinance
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your options.
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Get your house on the market, and look for your next home!
Hear from people like you*
Review 1
5.0
Amy and Tamia were amazing for me as a forst time buyer! Id highly recommend everyone use them!
Jordan Kyle H.
PHENIX CITY, AL, April 6th, 2025 03:45 PM
Review 2
5.0
Everything conducted through the team was a great experienc. Fast experience and everything was explained very detailed so i would understand! 10/10 highly recommended using during home buying proces.
James Lajarvis B.
PHENIX CITY, AL, April 5th, 2025 11:23 AM
Review 3
5.0
All good other than the survey
Brandin G B.
PHENIX CITY, AL, March 27th, 2025 11:03 AM
Review 4
5.0
Working with Amy and the Ruoff team was great! I loved the loan butler app as well, it made the whole experience so much easier so that I knew I was always on top of providing any information they needed! Highly recommened!
Amanda A N.
Phenix City, AL, March 17th, 2025 06:50 AM
Review 5
5.0
Amy was very attentive, informative, and friendly throughout the whole experience. No matter what time we called or texted, she made herself available to us, making the experience easy. If we decide to purchase again or if we know of anyone looking to buy, we will reach out.
Aliphia L.
Midland, GA, March 5th, 2025 01:08 PM
Review 6
5.0
Amy made this experience better than I expected! Amy was very knowledgeable and personable. She took time out to answer any and questions to insure I understood the process. Tami was always helpful and answered all my calls and questions! They were Fantastic and i have already shared my experience with people I know. Thanks again Amy and Tamia for all you did to help us close on our home!
Patrice M L.
Midland, GA, March 4th, 2025 04:17 PM
Review 7
5.0
Ms. Amy is amazing! She helped us through this massive challenge and worked hard to get us our home. When we went to sign the paperwork at the Attorney office, Ms. Amy got us a home warming gift, and told us if we needed anything to call her!
David W L.
Cusseta, GA, February 22nd, 2025 07:39 PM
Review 8
5.0
Everything about this experience was great! Amy and her team are top notch and we appreciate them so much!
Shannon B D.
Phenix City, AL, February 16th, 2025 06:19 PM
Review 9
5.0
Amy's knowledge and attentiveness to our needs and concerns were unparalleled. She made a stressful experience as easy as possible and made sure we knew what was going on every step of the way.
David C. W.
Columbus, GA, February 11th, 2025 11:07 AM
Review 10
5.0
kept me in the loop with what and where the loan was at in the process of getting
Eric Joseph C.
FORT MITCHELL, AL, January 2nd, 2025 03:22 PM
Review 11
5.0
The communication was top tier
Meosha Nechelle M.
Columbus, GA, December 23rd, 2024 11:03 AM
Review 12
5.0
Wow, where can I start! ☺️ From the start of my journey with Amy and Ruoff Mortgage she was one call away. When we first started our journey she made it her mission to help us with getting the best loan option that would work for us in this home buying process. After finding the loan that made sense the underwriting process went fast. Throughout our time any questions or concerns we've had, it did not matter what time of the day it was we had a response right away. We are so grateful to have an amazing lender that actually cared about us throughout this home buying process. We Wouldn't have wanted it any other way. Thank you Amy and also Tamia for helping assist us with our beautiful home and taking us serious in this process. I'm definitely referring firends and family members your way. We are home for the holidays!!🎄🏡 & homeowners at the ages of 23 & 25 🥰 we couldn't have done it without the help of Ruoff Mortgage ❤️
GerNeigha M S.
Fort Mitchell, AL, December 21st, 2024 08:15 PM
Review 13
5.0
Communication and helpfulness were excellen. Amy was always ready to answer any questions. She made me feel that I was her only customer. Very knowledgeable of every aspect of the loan process.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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