High Contrast:
Get Started
Picture of Amy Helmen
About Guides Reviews Calculator Contact Me
Picture of Amy Helmen

Hi, I'm Amy!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.68% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Amy!

Senior Loan Officer

I will work hard to help you achieve your homeownership goals.

99.68% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

I started my career in mortgage lending over 20 years ago and have served the Michiana area the entire time. I have held positions in processing, underwriting and originating mortgages. My background as a processor and underwriter has given me the foundation to assist clients better as an originator at the initial loan application. Each situation and client is unique and deserves the attention to detail to ensure a smooth transaction from start to finish. My experience has equipped me with being well prepared and knowing my trade.

Outside of work, I enjoy spending time with my husband, Dave and our daughter, Olivia. We enjoy traveling and most likely, you will find us anywhere there is sun and sand. When not spending time outdoors, I also enjoy reading and working jigsaw puzzles.

I pride myself on a high level of customer service. My customers are top priority. I truly enjoy helping the first-time homebuyer achieve their goal of homeownership and assisting current homeowners with refinancing to help achieve their future goals. I will put you in the right mortgage product, close in your time-frame and ensure that I have done everything I can to help you meet your short term and long term financial goals with your purchase or refinance.

Ruoff is a strong, stable and family owned company that focuses on doing the right thing for their customers. With our in-house processing, underwriting and closing services, we truly are your one stop shop for your mortgage needs.

Get Started

What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • We were grateful to be working with Amy. She prepared us for all steps in the process so we didn't really have any surprises. She was always available and never tired of my repeat questions (there were many)! Amy made us feel like we had known each other for years. There really are not enough words to express how wonderful she is.

    Amy S, happy client

  • Amy was extremely helpful and knowledgeable. Gave me consistent updates and let me know exactly where things stood and if I needed to get her something. 5-star service!

    Corey H, happy client

  • We're first-time homeowners and Amy walked us through step by step. Even when we asked questions multiple times she always answered us with care and happiness. She not only cared for us but our kids as well! We love Amy!

    Laura B, happy client

  • The entire experience as a first time home buyer was amazing. We were not stressed out or overwhelmed throughout the process, Amy kept us up to date on everything and walked us through all the numbers. Even after the process was over, she is available for questions and doesn't hesitate to help.

    Sandeep B, happy client

  • Amy was the best to work with! As a first time home buyer, she really helped walk me through step by step and was so patient and helpful with my questions. She made the stressful process a breeze!

    Emily J, happy client

  • Honestly, everything Amy helped us with was mind-blowing! She definitely is a rock star! So efficient, very respectful and always guiding us in the right direction! Loved her! Would highly recommend her services!

    Sydney L, happy client

  • Amy was absolutely fantastic during this whole process! She handled everything quickly, efficiently, gave real-time updates every step of the way, and made our mortgage loan process painless, which is something I never thought I would say about a mortgage loan, having done this two other times!!!!

    Brian O, happy client

  • Amy was so great at getting estimates on different houses back to us quickly even working on weekends when we submitted addresses to her. She always explained complicated details and was very knowledgeable. We enjoyed her outgoing and down to earth personality making us feel like family at closing.

    Ryan K, happy client

  • Everything! Amy is very professional and extremely knowledgeable and kind and cares about every single detail. Clients feel very well represented and backed up along the process.

    Julio Cesar P, happy client

  • Amy was always able to explain things to me in a way I could understand and feel comfortable about what was going on. Whenever I hear of someone looking to purchase a home I always recommend Amy! Her diligence throughout the entire process made everything seem smooth and really helped take away a lot of stress of buying a home.

    Jason S, happy client

  • Amy provided such personable service and went above and beyond to try and help us when our home sale fell through. She explained everything so well and never rushed us. I cannot say enough great things about her. She made borrowing money almost painless.

    Mandi F, happy client

  • Amy was amazing throughout the entire process! As a single mom and a first time home buyer, she answered all questions I had and made the process a very positive experience for me. She was recommended to me by a friend and I will definitely pass her name along to any family or friend for their next home buying experience!

    Stephanie D, happy client
See More

Why should you choose Ruoff?

71

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

Calculate what's best for you

Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

Stay connected.

Ruoff Mortgage- South Bend Branch

I would love to hear from you!

Call me at 574.220.1702 or message me below!

Download our !