I will work hard to help you achieve your homeownership goals.
98.54%Customer Satisfaction Rating
Hi, I'm
Nathanael!
Senior Loan Officer
I will work hard to help you achieve your homeownership goals.
98.54%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
How friendly and professional Nathaniel was. He made it feel like he was just helping out a friend, we highly recommend working with him!
Cody Y.
Cold Spring, KY, November 3rd, 2024 11:38 AM
Review 2
5.0
Nathanael was very quick to respond, guide and support me with expertise, patience and understanding. The portal was easy and convenient to use. Combined with Nathanael’s excellent communication it made the process fast and easy. Loved having digital access and the actual closings were quick too.
Sharon B S.
CINCINNATI, OH, October 27th, 2024 07:29 AM
Review 3
5.0
The first day we spoke we decided to make an offer, so things went quickly. Nathanael helped us on a moment's notice and quickly hopped on a call with me for about an hour to explain how things are going to work (first time buyers). This was very comforting after receiving spotty communication from the lender we previously were in contact with. From then on, it was a pleasure to work with Nathanael. He communicated extremely well and made sure we knew what was going on at all times. If we had questions, he was quick to hop on calls to get things figured out. I would recommend working with Nathanael to anyone, as you will receive wonderful care and truly feel confident through the process. We are grateful to have worked with Nathanael as we closed on our first home.
Timothy L T.
Columbus, OH, September 24th, 2024 12:00 PM
Review 4
5.0
Nathanael was always on top of our loan process and thinking several steps ahead to be sure everything was lined up for an easy, quick closing. Thank you!
Alec P P.
Advance, NC, October 14th, 2024 02:27 PM
Review 5
5.0
Nathanael Jones helped my boyfriend and I thorough our first mortgage experience and it went so smoothly I can't thank him enough! We had all of our questions answered and I thought the online portal was very easy to use and straightforward in showing what was next for us. Thanks for a great experience!
Sabrina L P.
Amelia, OH, October 19th, 2024 11:48 AM
Review 6
5.0
Nathanael was excellent and kept a clear line of communication through out the whole process. He was knowledgeable and available any time I had questions.
Nathaniel A C.
Amelia, OH, October 22nd, 2024 04:57 PM
Review 7
5.0
Nathanael always responded immediately but was very patient with me as I took time to get documents submitted. He was enthusiastic throughout the entire process and kept us very up to date.
Amanda M M.
Columbus, OH, September 24th, 2024 04:41 PM
Review 8
5.0
Nathanael was excellent to work with! This was our second time working with Nathanael and we knew that we wanted to work with him again. This was both the second home and second state we were buying in. Nathanael went above and beyond to make sure the process went smoothly and always answered questions quickly! He was proactive in addressing an uncertainty we thought might pop up and because of his efforts, we had no issues throughout or during closing! Great communication and very knowledgeable. Our realtor also mentioned at closing how impressed he was by working with Nathanael and how he went above and beyond with communication and regular updates. Will absolutely look to him with any future home purchases and will recommend him to everyone. Can’t say enough positive things.
Keagan Leigh C.
Colorado Springs, CO, September 27th, 2024 09:27 PM
Review 9
5.0
Nathanael is so knowledgeable and takes his time to explain things thoroughly. He’s great to work with especially as first time home buyers
Gianna D.
Cincinnati, OH, September 16th, 2024 09:35 PM
Review 10
5.0
Nathanael was effective in orchestrating all activities efficiently, leading to a very quick approval and close.
Timothy A L.
Pickerington, OH, June 5th, 2024 11:14 AM
Review 11
5.0
Nathanael was an absolute joy to work with. Especially as first time home buyers, he took the time to have (many) conversations with us to answer any questions or address any concerns. He is incredibly knowledgable of the process and the current market. He is quick to act on tasks and does what is right for his client. With Nathanael's help we were able to close in just 8 days!
Morgan T C.
Columbus, OH, July 22nd, 2024 09:09 PM
Review 12
5.0
Nathanael was so amazing! He helped us better understand the mortgage process and details that are needed to buy a home. He was quick to messages and super responsive! I would recommend him to anyone.
Jonathon R O.
Columbus, OH, June 24th, 2024 01:50 PM
Review 13
5.0
Nathanael is very knowledgeable, helpful and kind.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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