I will work hard to help you achieve your homeownership goals.
I will work hard to help you achieve your homeownership goals.
I started my career in mortgage lending over 20 years ago and have served the Michiana area the entire time. I have held positions in processing, underwriting and originating mortgages. My background as a processor and underwriter has given me the foundation to assist clients better as an originator at the initial loan application. Each situation and client is unique and deserves the attention to detail to ensure a smooth transaction from start to finish. My experience has equipped me with being well prepared and knowing my trade.
Outside of work, I enjoy spending time with my husband, Dave and our daughter, Olivia. We enjoy traveling and most likely, you will find us anywhere there is sun and sand. When not spending time outdoors, I also enjoy reading and working jigsaw puzzles.
I pride myself on a high level of customer service. My customers are top priority. I truly enjoy helping the first-time homebuyer achieve their goal of homeownership and assisting current homeowners with refinancing to help achieve their future goals. I will put you in the right mortgage product, close in your time-frame and ensure that I have done everything I can to help you meet your short term and long term financial goals with your purchase or refinance.
Ruoff is a strong, stable and family owned company that focuses on doing the right thing for their customers. With our in-house processing, underwriting and closing services, we truly are your one stop shop for your mortgage needs.
From finding your perfect home to moving in, we've got you covered.
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I could not have asked for a better experience, the dynamic duo of Amy Helmen and Pam Colen should be studied! It all went so perfectly and Amy truly took me in as one of her own and gave me the guidance I was in search for. Without her I do not think I would be in as good of a position as I am. I am so thankful and I couldn’t be happier!
Henry J M.South Bend, IN, December 21st, 2024 03:04 PM
Amy was an absolute angel throughout the entire process. Keeping me updated on everything going on and going above and beyond to get me the best rates etc she could. Her patient and always upbeat attitude helped to make my home closing process so much better and kept my mind at ease.
Michelle F.Osceola, IN, December 2nd, 2024 11:06 AM
Amy's communication & knowledge
Dustin L K.Mishawaka, IN, November 25th, 2024 11:07 AM
Everything was great.
Mindy S C.Lakeville, IN, November 24th, 2024 11:13 AM
Amy made this process one of the easiest things I've done! She went above and beyond for me and it meant the world!
Samantha C.Mishawaka, IN, November 20th, 2024 11:20 AM
Amy was amazing at staying in touch , keeping me up to date on every step , and giving me explanations for every document. Amy helped calm my nerves and made my whole loan experience very easy . I would recommend Ruoff and Amy to anyone buying a home! Amy is truly amazing and made my home buying experience a dream.
Ariel S.Mishawaka, IN, November 19th, 2024 10:02 AM
Amy Helmen was an exceptional collaborator. Her comprehensive knowledge of the process ensured smooth execution. When uncertainties arose, we collaborated effectively to resolve them. I highly recommend her services and would welcome the opportunity to work with her again.
Codi J W.South Bend, IN, November 12th, 2024 11:32 AM
Amy continually went above and beyond my expectations
Andrew Michael S.Elkhart, IN, October 10th, 2024 09:33 AM
Very friendly and knowledgeable.
Kurt R.Kalamazoo, MI, September 30th, 2024 07:22 AM
Any was excellent. Quick responses and quality service. Highest recommendation.
Joseph T.Elkhart, IN, September 13th, 2024 12:31 PM
Amy. From the first phone call to closing she was amazing.
Deann T.Elkhart, IN, September 13th, 2024 11:59 AM
Amy was the absolute best to work with!! I’m new to process and she was super patient and helpful through every step! She’s absolutely incredible and I will recommend her to everyone that needs it!
Alyssa E.Goshen, IN, September 10th, 2024 11:25 AM
Amy was always available to help us with questions and getting everything submitted fast to keep the process moving forward and smoothly. I would highly recommend her to anyone in the future who’s looking to buy a new home.
Christopher Scott E.Goshen, IN, September 9th, 2024 04:44 PM
Branches throughout
the US.
Customer Satisfaction Score.*
Days or less average
clear-to-close.**
Years of helping
homeowners like you.
Milestones updating you throughout the process.
Minutes at the closing
table on average.
*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
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**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http:
Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.