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Samantha London | NMLS: 1440282

Let me help you get pre-approved today!

Hi, I’m Samantha London, a Senior Loan Officer at Ruoff Mortgage. I’ve been in the mortgage industry for about seven years now, and my greatest joy is helping people turn their dream of homeownership into reality especially first-time homebuyers. Guiding someone through that exciting (and sometimes overwhelming) process never gets old!

Before joining Ruoff, I spent over a decade at a credit union, where I began my journey in mortgage lending and served as a mortgage consultant for over five years. That experience taught me the value of clear communication, compassion, and working with clients to create personalized, realistic lending solutions.

I may be easy-going and sociable by nature, but when it comes to helping my clients, I’m focused, detail-oriented, and always here to answer questions. One of the best pieces of advice I can give is don’t take out new debt or switch jobs during the mortgage process or know your credit situation early. I’m here to walk you through it all and make the process as smooth and stress-free as possible.

Outside of the office, I’m a proud mom of two amazing kids, recently engaged, and soon-to-be stepmom to another sweet seven-year-old. We’ve also got a dog who rounds out our fun, busy household. In my free time, you’ll find me hanging out with my family and friends, volunteering with organizations like Turning Point and the Fireman’s Cheer Fund, or getting lost in a good book.

Whether you're buying your first home or looking to refinance, I’d love the opportunity to help you navigate your next chapter with confidence and care. Let’s make home happen together.

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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you

  • Review 1

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    Samantha was absolutely amazing to work with! She answered every question( there was a lot! ) and never made me feel like it was too much! Can definitely say working with her feels like working with a friend because she's so nice and supportive! 10/10 recommend!!

    Samantha C.

    Columbus, IN, August 19th, 2025 11:52 AM

  • Review 2

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    Sam always made sure the information she was presenting to me was clear with no questions. She made the home buying process incredibly smooth. I had more stress buying my car than what I ever did with buying this house

    Sammee D.

    Hope, IN, November 25th, 2025 11:18 AM

  • Review 3

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    Sam was absolutely amazing to work with and made the entire mortgage process stress-free from start to finish. Everything was very transparent, from closing costs, budget, interest rate, etc. I actually started working with her before getting my preapproval to create a realistic timeline for when I could buy, which helped make my goal achievable. Communication was great, and I always felt supported and informed. She truly went above and beyond, she even went on her honeymoon during my buying process and never missed a beat.

    TyAnn C.

    Columbus, IN, January 4th, 2026 07:33 PM

  • Review 4

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    Sam went above and beyond. She kept us in line when we needed to turn things in. We enjoyed working with Sam, as she was great with explaining everything in detail.

    Barbara Jean K.

    Columbus, IN, May 26th, 2025 11:41 AM

  • Review 5

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    Samantha was very personable and quick to respond. She got us approved for our loan in 2 days time.

    Jan M O.

    Columbus, IN, July 12th, 2025 05:19 PM

  • Review 6

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    Wonderful experience, Samantha went above and beyond for us. Thank you!

    Larry B C.

    Edinburgh, IN, August 12th, 2025 12:17 PM

  • Review 7

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    Communication

    Casey P.

    Columbus, IN, August 28th, 2025 11:03 AM

  • Review 8

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    Samantha was great to work with! She made everything easy to understand and was always reachable. Grateful for her hard work in getting us our new home!

    Kassidy Lynn W.

    Columbus, IN, July 8th, 2026 12:33 PM

  • Review 9

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    I would recommend Ruoff to others it was an easy experience to get a loan and purchase a house.

    Charles Z. S.

    Columbus, IN, June 30th, 2026 05:50 PM

  • Review 10

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    Samantha was lovely and very professional!

    Lesley K H.

    COLUMBUS, IN, May 27th, 2026 04:02 PM

  • Review 11

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    Samantha was very knowledgeable and so easy to work with! She made the house buying process a breeze!

    Hannah S.

    Nashville, IN, May 24th, 2026 12:31 PM

  • Review 12

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    Samantha was very throught with every step. She was passionate, dedicated and understood the assignment verywell. She set me up for success with my purchase.

    Aaron A B.

    Columbus, IN, May 18th, 2026 10:59 AM

  • Review 13

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    Samantha knew my circumstances and was able to comfort me throughout the process. She described everything I asked about and hooked me up with a great insurance agent. She was present during closing and even gave me a gift which was the icing on top.

    Courtney Jo I.

    Columbus, IN, April 13th, 2026 11:17 AM

  • Review 14

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    Sam made our experience go so smoothly. Every questioned was answered and thanks to her the process didn't feel so intimidating.

    Shasta V.

    Shelbyville, IN, April 7th, 2026 02:43 PM

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Why should you choose Ruoff?

70

Branches throughout
the US.

98.5%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

42

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2025 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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