I will work hard to help you achieve your homeownership goals.
99.53%Customer Satisfaction Rating
Hi, I'm
Cindy!
VP | Branch Manager
I will work hard to help you achieve your homeownership goals.
99.53%Customer Satisfaction Rating
Let me help
you
get pre-approved today!
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
From finding your perfect home to moving in, we've got you covered.
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Hear from people like you*
Review 1
5.0
Cindy was wonderful. She made me feel like I was the only person she had to deal with. I've become used to being dismissed and treated like a number everywhere else, in everyday life. Cindy did not treat me like that. She was proactive; she responded quickly (without the need to!); and she was just nice. I wish I could buy a house regularly & deal with Cindy!
Sarah A S.
Dyer, IN, April 4th, 2025 06:00 PM
Review 2
5.0
Cindy is awesome she did amazing job keeping us informed and the closing process was amazingly smooth great job would recommend her to anyone
Alexander V K.
Saint John, IN, March 28th, 2025 12:08 PM
Review 3
5.0
CIndy is amazing! She is excellent and made the process easy. I have worked wirh many loan originators as I am in the financial industry and I have to saythat she is the BEST! Thank you CIndy
Christie Dawn M.
Crown Point, IN, March 26th, 2025 10:43 AM
Review 4
5.0
Cindy was amazing, extremely kind, and patient. we had a hiccup before closing but she fought to make sure I closed on time to enjoy my beautiful home so thank you again Cindy your amazing!
Andre Lonzo J.
Lake Station, IN, March 21st, 2025 12:17 PM
Review 5
5.0
Made it feel very easy to ask questions and made it simple to understand.
Jacob M S.
Schererville, IN, March 18th, 2025 02:52 PM
Review 6
5.0
Cindy and her team lead with precision, clarity, and haste! I couldn't have been any luckier to have her lead the reigns to my goal of being a homeowner! Always had a great attitude and made sure we were informed and involved during every step of the way! Can't say thank you enough!!!
Alex Craig H.
Crown Point, IN, March 2nd, 2025 08:34 PM
Review 7
5.0
Cindy is amazing. She's very knowledgeable and was able to change up the loan to help us save money.
She truly cares about her customers and has taken great care of our family during a stressful move.
Richard A S.
Lowell, IN, January 16th, 2025 01:57 PM
Review 8
5.0
Cindy's quick response to any and all questions we had.
Kati G.
Lowell, IN, January 16th, 2025 11:03 AM
Review 9
5.0
Tina was hot.
Hector F.
Schererville, IN, December 20th, 2024 11:24 AM
Review 10
5.0
Great service
Jacob P.
Hobart, IN, November 18th, 2024 11:14 AM
Review 11
5.0
Cindy was absolutely amazing. Friendly, responsive, she truly cared about us and was with us every step of the way.
Steven Daniel R.
DYER, IN, November 3rd, 2024 03:06 PM
Review 12
5.0
Cindy made the entire experience wonderful! She is a one of a kind mortgage lender and if I ever purchase another home, she would always be my first choice! She's absolutely wonderful.
Lee-Anna L.
Munster, IN, November 1st, 2024 11:09 AM
Review 13
5.0
Cindy was clear in her explanation about everything! We felt that she was looking for the best interest of us. we never felt like a business transactio- we felt like she cared about us as people! I cannot say enough how much we recommend Cindy!!! I would give 10 stars if I could!!! Thank you, Thank you!!!
*Based on
2024
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.
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